Group, Conference and Events Trainee

Job Description:

A Groups & Conference Trainee is responsible for supporting the planning and coordination of group bookings and events, ensuring an excellent Guest experience and smooth communication between departments.

What will I be doing?

As a Groups & Conference Trainee you are responsible for supporting in delivering an excellent Guest experience through the coordination of group bookings and events. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Support the coordination of group reservations and conference events
* Assist in liaising with clients and internal departments to ensure smooth event execution
* Maintain a high profile while being professional, polite, and helpful

* Ensure all event details are accurately recorded and communicated
* Support the preparation of function sheets and event documentation
* Assist with site visits and client interactions when required
* React promptly and deal with any last-minute changes or requests
* Communicate any issues to the Groups & Conference Manager
* Support administrative tasks related to events and bookings
What are we looking for?

A Groups & Conference Trainee serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Maintain a high level of organisation and attention to detail
* Have a positive impact, taking personal responsibility and initiative to support the team, always clearly communicating with both clients and colleagues
* Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance
* Be flexible, responding quickly and positively to changing requirements
* Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all