Information, Communications & Technology (ICT) Intern

Job Description:

Job Description

Provide ongoing Information, Communication & Technology (ICT) support.
What you will do
* Configure new computers and provide routine maintenance of computers and other equipment for optimal performance.
* Train users on new technologies and orient new staff on how to use the email system, policies, SOPs and IT resources.
* Assist to carry out networking, setup switches and configure routers.
* Ensure staff data are safely backed up on OneDrive and SharePoint.
* Provide specifications for computers, printers, scanners, tablets and internet services as well as required confirmations during the procurement process.
* Daily server room monitoring to ensure all the equipment are running optimally.
* Keep an upto date inventory of IT items.
* Liaise with service providers to ensure achievement of service level agreements

Candidate Requirements:

Qualifications

* Bachelor's Degree in Computer Science, Information Technology or Business and Information Technology.
* Other professional skills: Microsoft Certified Professional, A+, N+, CCNA or other recognized and current I.T certification.
* Proficient in Windows and Linux Operating Systems.
* Strong work ethics and attention to detail.
Behavioural Competencies
* Excellent communication skills, both written and verbal.
* Good interpersonal and relationship building skills.
* Strong client delivery focus.
* Adaptable, managing change and ambiguity with ease.
* Focus on quality and risk.
* Problem solving ability.
* Good customer service skills.
* Diligent and quick learner