Internship in Business Administration (Jan 2026 Intake)

Job Description:

Job Description

About the Role
We are looking for a motivated and detail-oriented Business Administration Intern to join our team. This internship provides hands-on experience in Order-to-Cash (O2C) processes, logistics coordination, customer communication, and administrative support. You will have the opportunity to work closely with our internal teams to improve operational efficiency and ensure a positive customer experience.
Key Responsibilities
1. Order-to-Cash (O2C) Support
* Assist in O2C processing including order entry, order tracking, and documentation.
* Coordinate with Customer Relations Associates (CRA) to ensure accurate and timely handling of O2C activities.
2. Logistics & Delivery Coordination
* Support in managing logistics delivery schedules.
* Follow up with internal teams to ensure smooth product movement and on-time delivery.
3. Customer Complaint Follow-Up
* Assist in resolving customer complaints such as product damages, delivery issues, or documentation errors.
* Coordinate with relevant teams to ensure corrective and preventive actions are communicated.
4. Documentation & Administrative Support
* Prepare, organize, and maintain timely and accurate documents related to orders, deliveries, and customer transactions.
* Support the team in daily administrative tasks as assigned.
5. Customer Backlog (CBL) Improvement
* Monitor and update the Customer Backlog (CBL) records.
* Assist in identifying areas of improvement and contribute to reducing pending or delayed customer orders

Candidate Requirements:

Qualifications

* Currently pursuing a Degree in Business Administration, Supply Chain, Logistics, Management, or related fields.
* Strong communication and coordination skills.
* Detail-oriented and able to multitask in a fast-paced environment.
* Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).
* Ability to work independently with guidance from supervisors