Intern, Digital & Technology (Lodging Solutions) (CRM) (Summer 2026)

Job Description:

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As of 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres and private credit.

Job Description

Responsibilities

* Support the team's ongoing efforts to encourage the adoption of AI and automation to enhance efficiency and deliver greater business value

* Assist in the research, testing, and documentation of AI use cases, including preparing training data, conducting basic functional testing, and gathering user feedback

* Help design and implement automation solutions within the Salesforce ecosystem, such as setting up Flows, configuring process automation, or integrating AI-powered tools

* Collaborate with cross-functional teams to gather and document business requirements for AI and Salesforce enhancement projects

* Assist in testing and quality assurance activities for Salesforce applications, including preparing test scenarios and supporting user acceptance testing (UAT)

* Provide day-to-day support for Salesforce operations, including user account management

* Contribute to the analysis and optimization of workflows, identifying areas where AI or automation could reduce manual work and improve productivity

* Maintain clear documentation, including technical specifications, user guides, and training materials for AI and Salesforce-related processes

* Support end-user training and troubleshooting, helping users adopt new tools and processes effectively

Requirements

* Currently pursuing a Degree in Information Technology Information Systems, or any other related disciplines

* Interest in or exposure to AI, automation, and CRM systems (Salesforce knowledge is a plus)

* Familiarity with Salesforce tools such as Flows or Apex Triggers is an advantage but not mandatory

* Understanding of basic database concepts, data management principles, and data quality best practices

* Knowledge of basic programming or scripting languages (e.g., JavaScript, Python, HTML, or CSS) is beneficial

* Strong analytical and problem-solving skills, with keen attention to detail

* Good communication skills, both verbal and written, with the ability to collaborate effectively with different stakeholders

* Proactive, adaptable, and eager to learn new technologies in a dynamic environment

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified