Operations Intern - Offline Business Development

Job Description:

📍 Madrid
About the role
We are looking for an Operations Intern who is eager to gain hands-on experience in People Operations (HR) while being exposed to how a business expands physically.
This internship is designed as a learning experience, ideal for students who want to develop practical skills in a dynamic, international environment and be part of building something from the ground up.

What you'll learn & Support

People Operations (HR exposure)

* Support onboarding and administrative processes for new hires
* Assist with employee documentation (contracts, amendments) and payroll checks
* Maintain and update data across HR and finance systems
* Act as a support point of contact for employees and internal stakeholders

Operations & Expansion exposure

* Support the team in the process of opening new study centers
* Assist in coordinating facilities, vendors, and basic operational needs
* Help ensure smooth communication between internal teams and external partners
* Contribute to ongoing projects related to study center development

Cross-functional collaboration

* Work closely with People Operations (HR) and RevOps / Expansion teams
* Learn how operational and people-related decisions support business growth

Who this internship is for
* Students currently enrolled in Business Administration (ADE), Psychology, HR, or related fields
* Looking to build a career in People Operations / HR, with exposure to business operations
* Able to sign an internship agreement with a university or educational institution

What we're looking for
* Initial experience (internships or part-time roles) in People Administration, Office Management, or similar administrative environments
* Exposure to logistics, coordination, vendors, or facilities is a plus
* Strong organizational skills with attention to detail and ability to manage multiple tasks
* Excellent communication skills and a people-oriented mindset
* Stakeholder mindset: curiosity and interest in understanding business needs and collaborating with different teams
* Proactive attitude and willingness to learn in a fast-paced environment

Languages:
* Fluent English required
* Native Italian required

What you'll gain
* Practical experience in People Operations (HR) in a real business context
* Exposure to business expansion and operational processes
* Opportunity to contribute to building a new business line from scratch
* Mentorship and collaboration with international teams (Madrid, Milan, Vienna)

What success looks like
* After 3 months: You understand how the offline business and study centers operate
* After 6 months: You proactively support processes and take ownership of tasks
* After 12 months: You are a reliable team member, trusted by stakeholders and able to manage responsibilities independently

Why Join us?
This is a unique opportunity to start your career in HR while staying close to the business, gaining exposure to both people and operations.
You'll be part of shaping a new business line at GoStudent-learning not just how companies run, but how they are built