Intern - Operations Enablement

Job Description:

- Evaluating Incoming Requests: Reviewing and structuring new process improvement ideas by ensuring they are clearly defined as a problem statement and include necessary data for proper evaluation and prioritization. - Analyzing Scope and Impact: Determining whether issues are specific to a sales channel or regional team versus being a global, Omni-channel opportunity to help us focus on areas with the highest impact. - Supporting Project Management: Assisting with Pre-Discovery activities for high-priority initiatives, which involves gathering initial requirements and defining the project scope before the main transformation work begins. - Creating Essential Documentation: Developing and maintaining project templates, process documentation, and best practice guides to make our internal operations and collaboration more efficient and standardized globally. - Focus on Order to Cash: Specializing in process improvements within Order Management.
- Strong Analytical Curiosity: A proactive desire to understand why processes work the way they do, and an eagerness to structure ambiguous problems into clear steps (like turning a request into a problem statement). - Data Skills: You should be familiar with data analytics tools to pull out insights, measure how inefficient processes are, and predict the potential impact of your improvement ideas. - Effective Communication: The ability to communicate clearly and professionally, both verbally and in writing, when gathering inputs and documenting findings from various regional and technical stakeholders. - Organizational Aptitude: A detail-oriented approach to tasks, with the ability to maintain organized documentation, support project timelines, and ensure all necessary information is collected. - Team-Oriented Motivation: A growth mindset and the motivation to jump in, take ownership of tasks, and collaborate effectively across global teams to drive standardization and efficiency.
We are focussed on the core processes Order-to-cash (O2C) and Claim-to-Resolution (C2R). We establish, assess, and transform related business capabilities while driving global standardization and realizing synergies across all regions and channels.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination