CRM Intern - UK, Ireland and South Africa

Job Description:

We are seeking a highly motivated, analytical, and retail-centric CRM Intern to support our Regional Clienteling team. In this role, you will bridge the gap between corporate strategy and retail execution, serving as a vital support system for our Stores while gaining a confident mastery of regional strategy. You will assist in tracking client data, monitoring campaign performance, and analyzing segment behaviors to drive client retention, recruitment, and engagement.
This position offers a unique, hands-on opportunity to work closely with Store teams and cross-functional corporate leaders to optimize our client funnel, deliver tailored store assets, evaluate event performances, and support regional strategy execution.
Profile & Qualifications Education: Ideally currently pursuing or recently completed a degree in Business Administration, Marketing, Luxury Brand Management, Data Analytics, or a related field. Technical & Analytical Skills: Proficiency or strong foundational knowledge in Power BI and Salesforce. Advanced Excel skills (VLOOKUPs, Pivot Tables, data manipulation). Strong analytical agility-the ability to zoom out to identify macro regional trends while maintaining absolute precision on micro-store/CA metrics. Retail & Service Orientation: A strong desire to empower retail teams. You understand that data is most valuable when it directly helps Client Advisors succeed on the sales floor. Detail-Oriented: High level of precision when managing corporate client lists, event mappings, and performance reports. Communication Skills: Excellent written and verbal communication skills to collaborate effectively with both corporate stakeholders and boutique teams. Passion for Luxury: A strong understanding of, or keen interest in, the luxury retail landscape and VIP clienteling behaviors