SALES ASSISTANT

Job Description:

{ "@context" : "https://schema.org/", "@type" : "JobPosting", "title" : "SALES ASSISTANT", "description" : "
Job Title: Sales Assistant
Reports to: General Manager \/ Department Manager \/ Operations Manager

Primary Responsibilities

Cash Desk Operations
* Process sales, exchanges, and refunds quickly, accurately, and efficiently using all payment methods.
* Investigate and resolve discrepancies with assistance from the Head Cashier.
* Comply with company security procedures and policies, ensuring relevant documents are understood and signed.
* Provide outstanding customer service at the till by welcoming customers, processing transactions, packing items, and sending them off with a friendly farewell.
* Generate till reports for Managers and colleagues as required.
* Ensure smooth opening and closing cash desk procedures.

Delivery
* Manage the delivery process, including unpacking, sorting, placing, and pricing of goods.

Store Standards
* Maintain the store\u2019s image through organization and cleanliness.
* Ensure effective replenishment, aligning with company standards.
* Organize and maintain stockroom efficiency, layout, and cleanliness.
* Handle and maintain RFID devices (PDAs, iPods) to support inventory management.
* Adhere to routines and support the Commercial team in daily operations.
* Regularly report to line managers and communicate updates, issues, or further action requirements.
* Maintain high housekeeping standards throughout all store areas.
* Ensure shop floor displays are neat, organized, and appealing to customers.
* Be vigilant of employee and customer safety risks, following safe work practices and company procedures to mitigate hazards.

Health & Safety
* Promote a safe and positive work environment and respect among team members.
* Report any risks, hazards, or incidents to management.
* Communicate maintenance issues to the General Manager, ensuring they are addressed promptly.
* Follow Health & Safety standards and report any hazards.
* Comply with the Company Health & Safety Policy, Employee Handbook, and Code of Conduct.

Customer Service & Customer Experience
* Welcome and engage with customers on the shop floor, at fitting rooms, and at the cash desk.
* Actively communicate with customers to provide excellent service and enhance their shopping experience.
* Stay informed on product knowledge through store activities and company-provided tools.
* Ensure that your appearance and uniform meet Zara's professional standards. ", "identifier" : { "@type" : "PropertyValue", "name" : "ZARA", "value" : "1" }, "datePosted" : "2025-12-05", "validThrough" : "2025-12-31", "employmentType" : "SALES ASSISTANT", "hiringOrganization" : { "@type" : "Organization", "name" : "INDITEX", "sameAs" : "https://www.inditexcareers.com/portalweb/" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "COPENHAGEN", "addressRegion": "HOVEDSTADEN", "addressCountry": "DENMARK