Organizational Controls Officer

Job Description:

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionizes omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.
Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition.
Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

The Role
At Viva.com, we are enhancing our organizational controls and strengthening secure, intelligent access across all systems. As an Organizational Controls Officer, you will support the design and governance of access management processes, ensuring compliance, automation, and seamless collaboration across the business.

Responsibilities
* Design, implement and manage Identity and Access Management solutions across the organization.
* Optimize, standardize, and automate IAM and access-related processes using technology and AI capabilities.
* Maintain and manage access correlations across systems, ensuring that each business role has the correct and appropriate technical permissions.
* Collaborate with Business Role Owners to understand their operational needs, guide them in submitting correct and compliant access requests.
* Monitor and maintain compliance with organizational controls, audit standards, and regulatory frameworks.
* Analyze, design, and maintain access packages, groups, and automated workflows within MS Entra, ensuring alignment with security policies, governance frameworks, and SoD controls.
* Process, validate, and monitor access requests using MS Entra, Jira, Power Apps, ensuring accuracy, compliance, and complete approval trails.
* Assist with internal/external audits, access-related evidence collection, and mandated periodic reporting.
* Work closely with System Engineers, Information Security, Cyber Security, Internal Audit, HR, and Business Owners to ensure consistent access governance, risk mitigation, and operational alignment.
* Monitor and rationalize license usage across systems to ensure cost efficiency, proper allocation, and alignment with role-based access and governance policies.
* Manage the full access lifecycle (onboarding, leavers, movers, third parties), ensuring correct provisioning and deprovisioning across all systems.
* Execute and monitor periodic access recertification cycles for critical systems/ applications and Business Roles.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

💸 Competitive compensation package;

🎯Annual bonus based on your performance and targets' achievement;

🏥 Private health insurance for you and your family;

💻 Top of the Line tools and equipment;

📚 Career development and regular feedback to develop your skills;

🏃🏽‍♂️ Employee Wellness Program like Daily group sessions led by professional coaches

Candidate Requirements:

* Bachelor's degree in Business Administration, Economics, Information Systems, or a related field.
* 2+ years of experience in Access Management, Business Analysis, Audit, or Information Security.
* Previous exposure to Banking, FinTech, or Payment Services environments is highly valued.
* Strong communication skills in both Greek and English.
* Collaborative mindset with strong analytical and problem-solving abilities.
* Experience in Microsoft Excel, MS Entra, Jira, Power Apps is considered an asset.
* Ability to adapt to new challenges in a fast-paced and dynamic environment.
* AI literacy and the ability to work with AI-powered tools