Sales Manager

Job Description:

Grounded in our Purpose to "care for People so they can be their Best," a Sales Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.
With passion, care, and a strong work ethic, Sales Manager actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.
Experience
* Proven experience in a Leisure Sales role within the luxury hospitality segment - luxury resort experience preferred (minimum 3 years)
* Remote candidates will be considered if aligned with key feeder markets and luxury experience
Core Responsibilities
* Drive and implement leisure sales strategies to grow revenue across transient and group segments
* Build and maintain strong relationships with leisure travel partners, key accounts, and luxury consortia (RFP management)
* Prospect, negotiate, and contract new leisure transient accounts to expand the client base
* Represent the hotel at trade shows, FAM trips, roadshows, and sales missions to strengthen brand presence
* Partner with marketing and revenue teams to design leisure packages and seasonal promotions that drive demand
* Collaborate cross-functionally with reservations, operations, and revenue management to ensure a seamless guest experience
Strategic & Analytical Focus
* Identify new business opportunities through market trends and competitor analysis, with strong knowledge of the Mexican and international markets
* Leverage sales platforms and market intelligence tools to manage client portfolios and monitor performance
* Undertake strategic sales trips within designated territories as outlined in the annual marketing plan
* Ensure timely and accurate updates to internal systems for reporting and decision-making

Candidate Requirements:

* Strong communication, negotiation, and influencing skills with a track record of driving revenue growth
* Experience with seasonality and Caribbean or Mexican resorts preferred
* Demonstrated success in dynamic, high-demand luxury hospitality markets
* Professional, adaptable, and client-focused approach to relationship management
* Bilingual - Spanish and English
* Previous experience in hotel openings is highly preferred