IT Desk Support

Job Description:

IT Engineer/Desk Support (12-Month Contract) - Amsterdam - Immediate Start

* Location: Amsterdam (office-based)
* Contract: 12-month fixed-term
* Start Date: Immediate for the right candidate

Do you enjoy IT and Infrastructure support for internal end-users ?

We are seeking an experienced IT Desk Support to join our client's Amsterdam office on a 1-year contract. This is a fully office-based, hands-on role within a dynamic international environment, offering exposure to enterprise-level infrastructure, cross-border collaboration, and real responsibility from day one.
The ideal candidate will enjoy working across servers, networks, user support, and vendor management, while contributing to the smooth running of a complex operational setup.

Key Responsibilities
* Provide day-to-day IT infrastructure and user support for the Amsterdam office
* Maintain, monitor, and troubleshoot IT systems, including servers, networks, and business applications
* Act as second-line support for the Operations Team, with occasional first-line coverage when needed
* Diagnose and resolve issues across hardware, software, servers, and networks
* Manage backups, patching cycles, system updates, and technical security controls
* Ensure compliance with corporate IT and security standards
* Produce documentation on system configurations, maintenance tasks, and technical procedures
* Liaise with external IT vendors for technical resolution and procurement processes
* Support the IT Manager in implementing new processes, tools, and continuous improvements
* Collaborate with international IT teams to align infrastructure and support activities

About You

You will ideally have:
* A degree or equivalent experience in an IT-related discipline
* Demonstrable experience troubleshooting servers and networking in a professional environment
* Strong knowledge of enterprise IT infrastructure, including server environments, networking, and business applications
* Good understanding of IT security, hardware safety, and data protection principles
* Confidence working with multiple stakeholders in an international business setting
* Business-level fluency in English (written and spoken) is a must; Mandarin Chinese or Swedish or Dutch language skills are a plus
* Experience in engineering, industrial, or operational settings is highly beneficial