Strategy & Analytics Principal

Job Description:

Closing Date: 14/04/26
Location: Amsterdam - Hybrid - 3 days in your local office, 2 days working remotely

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you.
We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a Strategy & Analytics Principal in our Customer Intelligence team, you will lead the charge in translating complex customer data into high-impact growth strategies. We are looking for a visionary who embodies our Lead, Deliver, Care values by aiming high with analytical plans, driving excellence through teamwork, and caring about our customers' journey. You will bridge the gap between raw data and commercial opportunities, ensuring we proactively mitigate churn while accelerating new customer activation globally.

These are some of the key components to the position:

* Lead the creation of visionary analytical plans that drive the agendas of global stakeholders and prioritize high-impact insights.
* Analyze complex datasets using Python and Structured Query Language (SQL) to uncover strategic, customer-centric opportunities.
* Influence business strategy by building top-down analytical storylines with clear conclusions and actionable recommendations for senior leadership.
* Break organizational silos by collaborating closely with cross-functional teams including Product, Marketing, and Sales.
* Provide thought leadership on new Artificial Intelligence (AI) technologies to enhance team efficiency and stay ahead of the competition.
* Drive the delivery of tangible results for strategic topics, such as the global Loyalty Program and customer activation.

What will you bring to the team?

* Strategic mindset with a sharp business focus, prioritizing the big picture and a relentless pursuit of tangible impact.
* Expertise in customer analytics, supported by a quantitative background in fields such as Econometrics, Mathematics, or Statistics.
* Proven ability to lead multiple complex projects simultaneously from both a content and stakeholder perspective.
* Advanced technical proficiency in Python and Structured Query Language (SQL) for independent data analysis.
* Exceptional communication skills with a talent for turning complex findings into concise narratives for stakeholders at every level.
* A collaborative spirit and curiosity to challenge the status quo through the implementation of emerging technologies.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat?

Apply now!
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