Identity Specialist

Job Description:

Location: Poland (Warsaw / Remote within Poland)

Bring people closer by enabling secure, consistent digital identity experiences
In the role as Identity Specialist in our Unified Identity & Access Management team, you will contribute to our purpose of Bringing People Closer. You will support, develop, and transition GN's global identity and access management platforms based on Microsoft Azure AD B2C and evolving toward Microsoft Entra External ID.

The team you will be part of
You will join the our Unified Identity and Access Management team, a part of Enterprise Platforms & Cybersecurity (EP&C) domain within GN's Digital, Data & Information Technology organization-where more than 500 colleagues work globally to build and support the platforms and technologies that enable our business.
Within EP&C, around 150 IT professionals collaborate across network, cloud and on-prem servers, identity and access, end-user devices, IT service management, and cybersecurity.

Your contribution is appreciated, and you will:
* Provide operational and development support for Azure AD B2C during European business hours, including on-call participation for incidents and occasional support outside regular hours due to global collaboration
* Design, develop, and maintain custom policies, user flows, API connectors, and identity integrations in Azure AD B2C
* Collaborate with global teams on the transition from Azure AD B2C to Microsoft Entra External ID, ensuring minimal disruption for users and applications
* Resolve complex identity, authentication, and authorization issues across web, mobile, and API environments
* Participate in the Entra migration initiative by providing technical knowledge, conducting tests, and offering development assistance
* Develop and maintain automation scripts using tools such as PowerShell and REST APIs for deployment, monitoring, and maintenance
* Work closely with development teams to integrate B2C with new and existing applications, ensuring secure and seamless identity experiences
* Address incidents, analyze root causes, and take steps to minimize future risks
* Maintain monitoring dashboards, operational documentation, and guidance material for internal and frontline support teams
* Engage with Microsoft support for escalations and platform improvements.

To perform well in the role, we imagine that you:
* Bring practical experience with Azure AD B2C design, development, and operations
* Are familiar with modern identity protocols such as OAuth2, OpenID Connect, SAML, and JWT
* Have experience with REST APIs, scripting, and automation (e.g., PowerShell)
* Understand identity federation, MFA, and cloud security best practices
* Have knowledge of the Microsoft Entra product suite and identity transition projects
* Are comfortable working with monitoring and incident management tools in Azure
* Communicate clearly with both technical and non-technical stakeholders
* Are willing to work onsite in Warsaw during standard Polish business hours, and can participate in on-call duties with some flexibility for collaboration across time zones.

It is beneficial if you also:
* Hold Microsoft certifications related to Azure B2C, Entra External ID, or identity platforms
* Have experience integrating identity into modern web or mobile applications
* Are familiar with CI/CD, Azure DevOps, or Infrastructure-as-Code practices
* Have experience working in a global support structure with high-availability platforms
* Understand compliance, security frameworks, or identity-related incident processes.

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfill their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply
Even if you don't match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process
All applicants will receive equal consideration. We therefore encourage you to submit your CV without a photo to support an equal and unbiased process.
If you have any special requirements for the interview, please inform the Hiring Manager when accepting the invitation.

How to apply
Please apply via the 'APPLY' link. Applications are assessed continuously, so don't wait to submit yours.
On a time crunch? You are welcome to send your most recent CV along with a few sentences about your motivation for applying - quick and easy.

Join us in bringing people closer
GN brings people closer through advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

We look forward to receiving your application.

#LI-GNGroup