Site Reliability Engineer - Point of Sale Engineering (Apple Retail)

Job Description:

The people and their ideas inspire the innovation that runs through everything we do-from amazing technology to industry-leading environmental efforts. Imagine what you could accomplish here! Point of Sale (POS) Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Bring passion and dedication to your job and there's no telling what you could accomplish. We are a team of highly skilled Software Engineering Managers, Software Engineers, Site Reliability Engineers and Qualiy Engineers based in Cupertino, Austin, London and Hyderabad. Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? Apple is looking for an individual that takes pride in crafting solutions to enhance product delivery by architecting and leading distributed compute platforms and application services. This engineer needs to work closely with cross-functional teams to identify potential solutions and go on to work with the engineering teams to properly test and deploy changes. Critical thinking, writing solid and clean code, planning, documenting, and communicating within the team and cross-functionally is critical to the success of the role.
The ideal candidate for this role will demonstrate the following characteristics and experience: *Passion for eliminating repetitive manual processes using automation. *Strong attention to detail and excellent analytical capabilities. *Deploying application releases and code from Development into Production. *Shepherding applications through the software delivery life cycle. *Develop and maintain a working knowledge of trends and standard methodologies within Apple. *Setup and analyse application health metrics and provide solutions to ensure stability. *Experience troubleshooting problems and working with a team to resolve large scale production issues. *Work timings will vary 4 to 5 days a month to support engineering activities with global teams.
Demonstrate a strong proficiency in software development using Python, Rust, and/or Java programming languages. Experience working with cloud compute environments like OpenStack, AWS, GCP or Azure. Experience with infrastructure as code (IaC), configuration management, CI/CD, and automation. Excellent troubleshooting, problem solving, and debugging skills. Bachelors or Masters in a Computer Science, Mathematics or related Engineering field.
Proficiency in implementing and correlating telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus. Building and operating container orchestrating systems (Docker, Kubernetes and micro-services). Experience in UNIX/Linux Operating Systems a plus