R&D Cloud Operations Manager

Job Description:

Your Role:

As a Cloud Operations Manager, you will lead a global team of Cloud Operations Engineers responsible for the reliability, scalability, and performance of the 3DEXPERIENCE Platform cloud infrastructure. You will play a key role in driving operational excellence, automation initiatives, and team performance across international deployments, including Sovereign and Dedicated Cloud environments.

Your Responsibilities:

* Lead and coordinate a distributed team across the UK as well as work with teams in Europe, India, and the USA.
* Oversee the design and implementation of tools and solutions for managing large-scale, fault-tolerant cloud services.
* Guide the deployment of cloud orchestration and automation systems to ensure full lifecycle management.
* Supervise live system operations, change management, and incident resolution.
* Ensure 24x7 service availability, performance, and quality across all customer deployments.
* Collaborate with development teams to influence cloud service architecture and operational best practices.
* Foster a culture of DevOps, automation, and continuous improvement within the team.

Your Qualifications:

* Strong foundation in infrastructure: networking (architecture, TCP/IP), operating systems, web protocols (HTTPS, DNS, proxy), databases, and middleware.
* Proficient in AWS services and cloud ecosystem.
* Strong Linux administration and scripting skills (Shell, Python).
* Experience with cloud automation tools (e.g., Chef, Puppet).
* Knowledge of monitoring and alerting tools for large-scale environments.
* Proven leadership, autonomy, and organizational skills in a high-paced, international setting.
* A proactive mindset, capable of driving initiatives and leading through change