Strategic Partner Coordinator

Job Description:

We are seeking to hire a Strategic Partner Coordinator to support our Strategic Partner Managers (SPM) on assigned high impact accounts in Reading, United Kingdom. Your responsibilities include relationship building, operationalizing partner building strategies, understanding gaming creator business and the industry and support growth creation.

Our Strategic Partner Management teams foster deep and rewarding relationships with our highest-impact Creators, help partners bring their games to Xbox, and enable partners to achieve their goals and ambitions within the Xbox ecosystem.

The Creator Partnership team in Europe is looking for a well-organized and highly motivated professional who will be responsible for the tasks tied to day-to-day account management. As part of the Europe Strategic Partner Management team, you will support the end-to-end execution across a set of assigned accounts. To be successful, we are looking for individuals with strong organizational skills who can drive efficiencies across a set of assigned accounts and greater organization. You should have strong analytical and problem-solving abilities, attention to detail and be an effective communicator, able to drive consensus and prioritization.

Your main areas of focus include:
* Responsible for the daily account management responsibilities across a set of accounts. Tasks include maintaining accurate information about each account, workflow approval, troubleshooting, resolution of miscellaneous partner questions, title information maintenance and account team workstreams management.
* Operationalize action plans related to Strategic Account Plan(s) in partnership with Strategic Partner Managers to drive success for partners and Xbox. As part of this work, analyze our partners' business within Xbox and (COMPANY NAME), as well as broader information, driving ongoing progress on Strategic Account Plan(s) and refinement.
* Serve as the information hub within each account team to gather and populate deliverable status and drive progress (ex. Business Reviews, Executive briefs, Partner engagements, etc.,). Ensure that internal stakeholders have the latest information about our high-impact Creators and Xbox roadmap, work prioritization and status. This includes being able to effectively communicate with a wide range of stakeholders.
* Coordinate partner engagement calendar, including events, meetings, and regular calls. Responsible for meeting reports and follow up action item tracking.

Core Responsibilities
* Ongoing Account Management support for title launches and partner growth.
* Maintain and develop internal and external relationships with business and functional peers for assigned accounts.
* Develop an understanding of customers, partner's business, strategy, and relevant industry trends through research and operational/tactical support.
* Contribute to building opportunities for partners and (COMPANY NAME).
* Research technology, industry, and competitive trends, and works internally to understand how (COMPANY NAME) is positioned.
* Works with internal stakeholders including finance, legal, sales, platform, marketing, content planning to support development of partnership and account approach.
* Utilizes process to support development and maintenance of our Rhythm of business.
* Supports account teams and partners across our assigned accounts by evangelizing the best practices tied to partner success, execute day-to-day business tasks tied to specific Strategic plans or life cycle management and partner portfolio management.
* Supports post-deal governance (Tied to our Publishing and Title terms as well as Game Pass/Partnership terms) and execution plans by working with internal and partner stakeholders across business and technical and operational teams and supports measurement results by assessing progress against Key Performance Indicators defined success metrics

Candidate Requirements:

Qualifications:

Required:
* Experience in partner relationship, business operations and processes management.
* Strong organizational and project management skills - keeping stakeholders up to date and driving your work and team projects towards timely completion.
* Good analytical and strategic thinking abilities.
* Excellent English communication and interpersonal skills.
Preferred:
* Experience in the Gaming Industry.

(COMPANY NAME) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with (COMPANY NAME) and the country where you work