Head of Adecco Wallonia & Brussels

Descripción del puesto:

Our Mission

Adecco is a global workforce solutions provider, part of The Adecco Group. With 25,000 employees across 62 countries, Adecco helps over 600,000 people find work every day-aiming to grow that number to 850,000 in the coming years.
Offering a full range of services-from temporary and permanent placement to outsourcing, training, and apprenticeships-Adecco addresses the evolving needs of both employers and jobseekers. Diversity, inclusion, and employability are at the heart of its approach.

Through a blend of physical presence (3,800 branches and onsite hubs) and digital platforms, Adecco delivers high-quality, human-centered recruitment, enhanced by technology but rooted in strong, personal client relationships.

Roles & Responsibilities

As Head of Region, you are accountable for the overall performance, growth, and development of Adecco's operations across Wallonia & Brussels. You drive business performance, operational excellence, and employee engagement, while ensuring strong client satisfaction and alignment with The Adecco Group's strategic priorities.

As a key member of the Belgian leadership team, you contribute to national strategy and transformation initiatives, translating them into effective and impactful regional execution.

Business Performance & P&L Ownership
* Own and manage the full P&L of the region
* Define and deliver ambitious business targets aligned with national strategy
* Monitor and steer key performance indicators (sales, margin, productivity, fill rates, etc.)
* Identify growth opportunities and implement corrective actions where needed

Leadership & People Development
* Lead, coach, and develop a high-performing regional team (Area Managers, Branch Managers, Sales & Operations teams)
* Build a strong culture of performance, ownership, and accountability
* Identify and develop future talent; ensure robust succession planning
* Foster an engaging, inclusive, and high-performing work environment
Commercial Development & Client Relationships
* Drive the execution of the commercial strategy within the region
* Support key client acquisition and development, including strategic accounts
* Ensure strong proximity to clients and local markets
* Identify new business opportunities and regional growth levers

Operational Excellence
* Ensure high-quality service delivery and operational efficiency
* Optimize branch network performance and productivity
* Drive the adoption of tools, processes, and digital solutions
* Continuously enhance customer and candidate experience

Cross-functional Collaboration
* Work closely with internal stakeholders (HR, Finance, Marketing, Digital, etc.)
* Collaborate with other business lines (e.g., LHH, Akkodis) to unlock cross-selling opportunities
* Contribute to company-wide initiatives and transformation projects

Governance, compliance & risk management
* Ensure compliance with legal, regulatory and company policies
* Manage operational and business risks proactively
* Act as a role model for The Adecco Group's values, ethics, and governance standards

Experience
* Proven track record in senior leadership roles within multi-site or regional environments
* Strong commercial acumen with full P&L responsibility
* Experience in a dynamic, service-driven and people-centric industry
* Solid understanding of the Belgian market and regional dynamics

Education
* Bachelor's degree preferably in Business Administration, Economics, Management, Human Resources, or a related field
* Master's degree or equivalent (e.g., MBA, Executive MBA) is considered a strong asset

Required Skills
* Inspiring leadership and strong people development capabilities
* Highly results-oriented with a strong performance drive
* Excellent stakeholder management and influencing skills
* Strategic mindset combined with strong execution capabilities
* Demonstrated ability to lead change and transformation
* Fluent in Dutch and/or French, depending on the region, and strong proficiency in English