Order to Cash Supervisor

Descripción del puesto:

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

The purpose of the role is to act as key contact of CS department, to co-ordinate and optimize CS activities and ensure that activities are dealt accurately, in time manner to guarantee maximum customer satisfaction. All in line with MDLZ policies and procedure, as well as local legal requirement.

How you will contribute

You will:

* Shared responsibility for developing Customer Supply:
* implement MDLZ programs such as EDI, EBP, etc.
* calculate and track EBP - provide input from CS side for agreements with distributors and direct customers to CS&L manager
* compliance with revenue recognition and months end closings

* Accountable for participating in initiatives and projects:
* support CS&L /OTC manager in various projects
* support MD alignment with EDI customers

* Accountable for coordinating order processing and fulfilment tasks:
* proactively communicate issues and opportunities within CS&L department and make recommendations
* ensure KPI (CFR) RC are correctly and on time maintained in SAP and to drive target achievement
* ensuring deliveries in SAP are created and submitted on time

* Accountable for correct and on time issuing of invoices.

* Accountable for ensuring that invoices/CN/DN are issued and posted correctly

* Accountable for assuring audit compliance:
* checking of audit reports
* approves customer claims form prepared by CS reps, prior to CN/DN issuance - assuring archiving of documents according to local legal requirements and internal policies and procedures

* Accountable for people development
* motivate and train CS representatives -develop proper capabilities within OTC team / implement OTC capability program

Accountable for OTC process:
* assure documents/process compliance to MDLZ/Law regulations
* prepare and archive documents/files according to internal processes and legal requirements
* assure that changes are managed accurately and on time
* collect, check and archive needed documentation
* provide input during audits
* regular follow up on Law/regulations news/updates
* submit various requests where appropriate (DCF, customer changes, bank details, layout requests - act as support to collaboration role

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Individual Contribution:

Know the ethical and legal compliance responsibilities of the position; raise questions and concerns when faced with an ethical or compliance issue; apply integrity in all aspects of professional conduct

Management skills:

Know the ethical and legal compliance responsibilities of the position; lead ethically and model compliant behavior; maintain an environment where employees can speak up without fear of retaliation; ensure employees in area of responsibility understand the compliance responsibilities of their jobs and actively participate in the compliance program.

Execution:

Know the ethical and legal compliance responsibilities of the function or business; lead ethically and champion compliant behavior; create a culture where employees are confident to speak up without fear of retaliation; ensure employees in function/business conform to compliance requirements; inspire ethical and legally compliant behavior by employees, business partners and others

More about this role

Job specific requirements:

Bulgarian and English language skills - written and spoken at advanced level is a must.

FMCG experience is preferred.

The employer will assess the employee's professional activity according to the following evaluation criteria:

* Employee's compliance with the Employer's Internal Regulation, the Mondelez Code of Conduct, and the Mondelez Internal Policies and Procedures Manual as provided by the Employer, in electronic or in physical format (on paper), as is the case.

* Employee fulfilment of individual objectives set by the employer for the trial period of the employee, if applicable (in addition to the general criteria mentioned above),

* Employee fulfilment of individual performance goals established through the "Management and Evaluation of Performance" (MEP) form provided in the Employer's Internal Regulation for that position.

* Employee performance of job responsibilities as outlined in section 3 (Responsibilities) of the position description.
​
Travel requirements: 10%

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics