Pool Waiter / Waitress (Seasonal - 4 Months)

Descripción del puesto:

At Grand Hyatt Barcelona, one of the city's newest and most prestigious luxury landmarks, we are looking for enthusiastic, service-oriented, and customer-focused Pool Waiters / Waitresses to join our Pool & Outdoor F&B team for the summer season (4 months).
In this role, you will be a key part of the guest experience at our Pool area, delivering professional and attentive food and beverage service while creating a relaxed, vibrant, and welcoming summer atmosphere. If you enjoy hospitality, thrive in outdoor and fast-paced environments, and take pride in exceeding guest expectations, this is a great opportunity to gain valuable experience with a world-class luxury brand.

Key Responsibilities

The Pool Waiter / Waitress is responsible for delivering exceptional service to guests and supporting the daily operations of the Pool outlet. Responsibilities include, but are not limited to:
* Welcoming guests warmly and creating a positive first impression
* Providing friendly, attentive, and personalized service at all times
* Taking food and beverage orders accurately, accommodating special requests, and offering recommendations
* Serving food and drinks in line with Hyatt service standards and presentation guidelines
* Maintaining a clean, organized, and safe poolside environment
* Clearing, cleaning, and resetting tables promptly during service
* Ensuring assigned sections and side stations are fully stocked and ready for service
* Demonstrating good menu knowledge, including pool menus, beverages, and daily specials
* Operating the P.O.S. system efficiently and handling payments accurately when required
* Supporting opening, closing, and side duties as assigned by management
* Working closely with the Pool Bar, Kitchen, and wider F&B team to ensure smooth operations
* Adapting to guest needs and operational demands with a flexible, positive, and professional attitude

Requerimientos del candidato/a:

Qualifications & Requirements

* Previous experience as a Waiter / Waitress, ideally in pool, bar, or outdoor F&B environments (preferred)
* Strong service mindset with a genuine passion for guest satisfaction
* Good communication skills and a friendly, approachable personality
* Fluency in Spanish and English is required; additional languages are a plus
* Ability to work effectively in a fast-paced, seasonal, outdoor environment
* Team-player attitude, respectful and supportive toward colleagues and guests
* Professional appearance and compliance with Hyatt grooming and uniform standards
* Reliability, punctuality, and flexibility to work rotating shifts, weekends, and holidays
* Availability to work for the full 4-month pool season

Care Connects Us - Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values - Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing - guide everything we do and shape how we care for our guests and each other.
When you join Hyatt, you become part of a global family that celebrates diversity and encourages you to bring your authentic self to work every day.

What You'll Love About Us

* Special Hyatt hotel rates for you, your family, and friends from day one
* Discounts at hotel restaurants and bars
* Employee restaurant with nutritious and varied daily menus
* Free access to a wellbeing and mental health support platform
* Opportunity to gain hands-on experience in a luxury hotel during the summer season

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work. Our teams are a vibrant mosaic of cultures, backgrounds, and experiences - and your contribution truly matters.
Join the Pool F&B team at Grand Hyatt Barcelona and enjoy a unforgettable summer while growing professionally