Entry Level IT Infrastructure Professional - FY2026

Descripción del puesto:

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Jacobs, we challenge what's currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you'll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people.

As an Infrastructure Network Operations Center (NOC) Technician in Shalimar FL, you will play a vital role in monitoring and maintaining an organization's IT infrastructure to ensure seamless operations and maximum uptime for our clients. You will be responsible for the continuous surveillance of servers, networks, and telecommunications equipment.

Here's What You'll Do

You will monitor network performance, security systems, and hardware/software environments to proactively identify and address potential issues before they impact business operations. Acting as the first point of contact for technical support, you will troubleshoot and resolve connectivity problems, including IP switching, routing configurations, and firewall management.

Your role will involve the installation, configuration, and ongoing maintenance of servers, network devices, and software updates to support infrastructure reliability. You will maintain comprehensive documentation of incidents and repairs, and produce regular reports on network performance, uptime metrics, and system health.

When complex technical challenges arise, you will escalate issues to senior engineers and coordinate with field technicians to ensure timely resolution of onsite requirements.

Here's what you'll need

* Bachelor's degree in Computer Science, Information Technology, or a related field
* Flexibility to support 24/7 operations, including nights, weekends, and on-call rotations as needed.

Ideally, You'll Have

* Previous internship or relevant experience in IT infrastructure
* Strong technical knowledge of network infrastructure
* Excellent problem-solving abilities, and the capacity to work effectively under pressure in a fast-paced environment
* Authorization to work in the United States without the need for visa sponsorship, now or in the future

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $58,656.00 to $64,300.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on April 14, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support