GUCCI - Client Advisor, Mandarin speaker

Descripción del puesto:

SummaryInfluential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic-Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team at Schiphol Airport on a full time basis and initially one year contract.

Job Description
Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Key Accountabilities
* Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
* Effectively uses cross- and upselling techniques to maximize sales opportunities
* Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
* Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
* Combines styling knowledge with the ability to mix-and-match products to best serve the client
* Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

* Some experience working in a high-end luxury/fashion brand or hospitality
* Proven track record in achieving sales targets and develop clients
* Passion for and sound knowledge about Gucci and luxury fashion
* Works productively in a high-pressure, fast-paced environment
* Fluent in Mandarin and English, any additional languages would be a plus
* Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job TypeFixed Term (Fixed Term)

Start Date2025-12-01

ScheduleFull time

OrganizationGucci Netherlands B.V