evosoft - ALM Support

Descripción del puesto:

At evosoft - a trusted partner of Siemens - we don't just write code, we create solutions that make life better. Our software powers Smart Industries, System Tests, IT Solutions, Digitalization and Medical Innovations, helping industries move forward and shaping the future of technology.
Our culture is defined by our values: you'll join a team where innovative thinking, collaboration and continuous learning shape how we develop solutions that improve everyday life across industries.
If you're looking for a place where your ideas matter and your work makes a real difference, this is the right opportunity for you.
Application Support within the Siemens Group - 1st and 1,5 level
Maybe you haven't thought about it, but it's you we need in our team. Don't worry if you are graduating or graduated in a field that is not related to IT. Some of our colleagues hold degrees in liberal arts, aviation, military engineering, and even oenology.
Even if you've studied exotic or dead languages, graduated as a teacher, studied foreign cultures or flew an airplane, you can still start your IT career. Can you speak foreign languages, especially English and German? Are you a quick and eager learner, like to do research, get to the bottom of things? Do you have good communication skills? If your answer to any of these questions is yes, then we need you. The knowledge you acquired during your studies and your previous career is valuable to us. Check out our video!
Our team exists since 2016, and it is constantly growing. We work for a well-known global company at the forefront of software development, testing and operations.
You'll make an impact by:
* provide 1st and 1.5 level support for developer and tester colleagues within the Siemens Group
* handle problems and requests concerning the systems we operate via multiple ticketing systems both in English and German
* Azure DevOps Server, Artifactory, Polarion developed by Microsoft but customized based on business requirements, and other solutions used by developers at the Siemens Group
* Work instructions, process documentation and the knowledge base we built ourselves allows us to perform both simple and more complex tasks
* Close day-to-day collaboration within our own team, active cooperation with 2nd level expert teams in other countries is also essential
* All team members contribute to the development of our processes and the expansion of our knowledge base
Your success is grounded in:
* Excellent communication skills
* English AND German (minimum conversational level), both written and spoken
* Confident computing skills
* Precision
* Motivation, desire for continuous learning
* Good logical skills
Our working hours:
* 8 hours per day
* Working in shifts based on agreement within the team (our service is available from 4 am to 2 am on weekdays and from 7 am to 8 pm on Saturdays, the shifts are divided between team members)
You'll benefit from:
* Cafeteria package
* Private health care service provider
* Hybrid working model (3 days/week home office on average)
* Flexible working hours
* Closed, guarded parking area
* Supportive team and dedicated mentor
* Inspiring work environment and long-term job security
* Opportunities for international collaboration
* 250+ training options: language, soft-skill, technical programs, corporate workshops and meetups
* Several internal communities (sport, CSR, Go Green, Toastmasters, etc.)
* Family friendly workplace and The Best Workplace for Women Award
Ready to join us?
We want you to be the best version of yourself at evosoft - a place where you truly belong. Here, your ideas matter, your voice is heard, and your uniqueness is celebrated. Together, we thrive to build a workplace where everyone feels safe to contribute, learn, and grow - because diversity isn't just a value for us, it's our strength. If you're looking for long term opportunities in a stable yet forward thinking tech community, you'll feel right at home with us