Data Services - Client Associate (French speaking)

Descripción del puesto:

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Our mission is to be the digital partner for sustainability and energy efficiency: https://www.youtube.com/watch?v=VbldHPFltQQ

Great people make Schneider Electric a great company - and we are currently recruiting for a Budapest-based Data Services - Client Associate (French speaking).

You will be an active member of our energy and sustainability services group, vital to the future success of the business, and you will play a key role in assisting the team facilitate the delivery of our services to clients across Europe.

Purpose of the job:

The purpose of this role is to act as the primary liaison between clients and internal teams for our data related services, ensuring smooth onboarding, accurate data service delivery, and timely issue resolution. It requires strong client-facing skills, analytical capability, and the ability to manage projects and stakeholder communications effectively.

What you will do:
* Implementation and ongoing coordination of data services with a view to maximize success and efficiency of the overall program
o This may include, but is not limited to invoice collection, open/close, and payment services
* Customer service interface between the Global Data Operations team and the client
* Frequent liaison with internal and external stakeholders throughout both the implementation and the ongoing delivery of the various data service deliveries, including receiving and responding to enquiries in a professional and timely manner
* Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization
* Prepare and provide accurate service delivery updates to all stakeholders through a variety of mechanisms, including regular Teams video presentations and email
* Other duties as assigned

What we need from you:
* Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)
* Analytical and problem-solving skills with a mind to process improvement
* Strong initiative and ability to work in a fast paced, changing environment
* Desire to research problems and issues with ability to follow-through to resolution and gain closure on open items
* Ability to effectively manage multiple clients and priorities
* Excellent communication skills in English - verbal and written
* Fluent French language knowledge
* Bachelor's degree or equivalent experience
* Understand energy industry terminology and standards (preferred)

What we offer:
* Life, Accident and Health insurance packages (Medicover White Spring)
* Cafeteria allowance
* Home Office and Utility allowances
* Yearly bonus
* Global Family Leave
* Flexible and hybrid working model
* WESOP (World Employee Share Ownership Plan) to become a shareholder in the company
* Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_groups_HU
* Working at the Worlds' Most Sustainable Company in 2024 (according to TIME)
* International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
* Real future career building opportunities locally & globally
* Working directly with international customers, suppliers
* ...and more!

You know about us, so let us learn about you! Apply today!
Please submit an English CV.

#LI-DT1

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Our mission is to be the digital partner for sustainability and energy efficiency: https://www.youtube.com/watch?v=VbldHPFltQQ

Great people make Schneider Electric a great company - and we are currently recruiting for a Budapest-based Data Services - Client Associate (French speaking).

You will be an active member of our energy and sustainability services group, vital to the future success of the business, and you will play a key role in assisting the team facilitate the delivery of our services to clients across Europe.

Purpose of the job:

The purpose of this role is to act as the primary liaison between clients and internal teams for our data related services, ensuring smooth onboarding, accurate data service delivery, and timely issue resolution. It requires strong client-facing skills, analytical capability, and the ability to manage projects and stakeholder communications effectively.

What you will do:
* Implementation and ongoing coordination of data services with a view to maximize success and efficiency of the overall program
o This may include, but is not limited to invoice collection, open/close, and payment services
* Customer service interface between the Global Data Operations team and the client
* Frequent liaison with internal and external stakeholders throughout both the implementation and the ongoing delivery of the various data service deliveries, including receiving and responding to enquiries in a professional and timely manner
* Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization
* Prepare and provide accurate service delivery updates to all stakeholders through a variety of mechanisms, including regular Teams video presentations and email
* Other duties as assigned

What we need from you:
* Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)
* Analytical and problem-solving skills with a mind to process improvement
* Strong initiative and ability to work in a fast paced, changing environment
* Desire to research problems and issues with ability to follow-through to resolution and gain closure on open items
* Ability to effectively manage multiple clients and priorities
* Excellent communication skills in English - verbal and written
* Fluent French language knowledge
* Bachelor's degree or equivalent experience
* Understand energy industry terminology and standards (preferred)

What we offer:
* Life, Accident and Health insurance packages (Medicover White Spring)
* Cafeteria allowance
* Home Office and Utility allowances
* Yearly bonus
* Global Family Leave
* Flexible and hybrid working model
* WESOP (World Employee Share Ownership Plan) to become a shareholder in the company
* Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_groups_HU
* Working at the Worlds' Most Sustainable Company in 2024 (according to TIME)
* International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
* Real future career building opportunities locally & globally
* Working directly with international customers, suppliers
* ...and more!

You know about us, so let us learn about you! Apply today!
Please submit an English CV.

#LI-DT1