Field Service Engineer - Vascular Division - South Italy

Descripción del puesto:

JOB DESCRIPTION:

About the role

We are looking for a Field Service Engineer to join our Vascular Division, based in Naples. In this role, you will act as a key technical partner for customers across Central and Southern Italy, with approximately 20% travel to Spain.
You will work with a high level of autonomy, providing on-site technical support, troubleshooting, and training for vascular medical devices, ensuring optimal performance and customer satisfaction.

What you will do

* Provide on-site field service support for installation, configuration, modification, and enhancement of vascular medical devices
* Troubleshoot technical issues and determine effective solutions in line with product and customer specifications
* Perform technical analysis of product implementations and upgrades
* Assess customer needs and recommend appropriate technical solutions
* Deliver technical training and product briefings to customers, distributors, and internal teams
* Act as the local on-site technical representative, building trusted relationships with customer organizations

What you bring

* Associate Degree or equivalent technical qualification
* Minimum 1 year of experience in field service, technical support, or similar roles (medical devices preferred)
* Strong analytical and troubleshooting skills
* Ability to work independently with limited supervision
* Excellent communication skills and customer-oriented mindset
* Willingness to travel across Central & Southern Italy and occasionally to Spain

Why join us

* Be part of an innovative Vascular Division delivering life-impacting technologies
* High level of responsibility and autonomy
* Continuous learning through hands-on technical exposure
* Collaborative and inclusive work environment

Diversity & Inclusion

We are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of gender, age, disability, ethnicity, sexual orientation, or background.

The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Field Services

DIVISION:
AVD Vascular

LOCATION:
Italy > Milan : Viale Edison 110, Edison Park Centre

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 75 % of the Time

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Not Applicable