Fraud Prevention Manager

Descripción del puesto:

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life - or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe's leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

As Vinted's new Fraud Prevention Manager in the Payments business unit, you'll own Vinted's fraud prevention strategy and operating model, drive complex multi-team initiatives across Fraud management, and contribute directly to the Fraud prevention roadmap. You'll lead a team of Fraud Prevention Specialists while shaping how Vinted approaches fraud at a tactical 12-18 month horizon - turning company strategy into actionable plans, developing new methods and procedures (not just applying existing ones), and advising peers across Payments on complex fraud matters.

You'll be a role model - for your team and across Payments business unit - demonstrating our values, raising the bar on operational excellence, and acting as a recognised domain expert. Your decisions will carry weight, and your work will materially shape how safe and frictionless Vinted's community feels.

In this position, you'll

* Own Vinted's fraud prevention strategy and contribute to the Fraud prevention roadmap
* Set direction for achieving KPIs and quality standards for moderation teams while driving continuous improvement, monitoring adherence to processes and performance targets to ensure accountability and efficiency
* Build up actionable and measurable roadmaps aligned with organisational strategy, ensuring business-useful outcomes
* Translate Vinted's company strategy into a tactical 12-18 month plan for Fraud management, and deliver against it
* Lead and develop a team of Fraud Prevention Specialists - setting goals, managing performance, and being accountable for decisions within the team
* Drive large, complex projects and processes across Fraud management, and frequently advise or partner with other teams on complex fraud matters