Engineer I, Security & Resilience Operations​

Descripción del puesto:

Mexico City | Global environment | 1-year contract (with strong conversion opportunity)
Interested in working in global security operations? Join the G3SC (Global Security, Safety & Standards Center) and be part of a strategic program protecting people, assets, and operations worldwide.

What you'll do

* Manage and resolve L1/L2 security incidents and requests
* Monitor and operate systems such as:
* Access Control
* CCTV / Video Surveillance
* Intrusion Detection Systems (IDS)
* Perform troubleshooting, root cause analysis, and solution documentation
* Ensure compliance with SLAs and operational processes
* Escalate complex issues with clear and structured information
* Contribute to continuous improvement and knowledge base creation

What we're looking for

Engineer I (Junior):
* Recent graduate or early-career (IT, Support, NOC/SOC)
* Basic knowledge of networking and systems
* Interest in security technologies
* Strong willingness to learn
Engineer II (Mid-level):
* 3+ years in security operations, SOC, or technical support
* Hands-on experience troubleshooting security systems
* Ability to handle complex incidents independently
* Analytical mindset and focus on continuous improvement

Key skills

* Physical security systems (Access Control, CCTV, IDS)
* Ticketing tools (ServiceNow preferred)
* Incident management (prioritization, SLAs, escalation)
* Technical documentation (runbooks, KB articles, reports)
* English and Spanish required

What we offer

* Opportunity to work in a global, high-impact security program
* Exposure to enterprise-level technologies
* International and collaborative environment
* Strong career growth and conversion to permanent role
* Development in Security & Resilience Operations

What will make you stand out

* Hands-on incident resolution experience
* Strong documentation skills
* Continuous improvement mindset
* Ability to work under pressure

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
EUR40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Mexico City | Global environment | 1-year contract (with strong conversion opportunity)
Interested in working in global security operations? Join the G3SC (Global Security, Safety & Standards Center) and be part of a strategic program protecting people, assets, and operations worldwide.

What you'll do

* Manage and resolve L1/L2 security incidents and requests
* Monitor and operate systems such as:
* Access Control
* CCTV / Video Surveillance
* Intrusion Detection Systems (IDS)
* Perform troubleshooting, root cause analysis, and solution documentation
* Ensure compliance with SLAs and operational processes
* Escalate complex issues with clear and structured information
* Contribute to continuous improvement and knowledge base creation

Requerimientos del candidato/a:

What we're looking for

Engineer I (Junior):
* Recent graduate or early-career (IT, Support, NOC/SOC)
* Basic knowledge of networking and systems
* Interest in security technologies
* Strong willingness to learn
Engineer II (Mid-level):
* 3+ years in security operations, SOC, or technical support
* Hands-on experience troubleshooting security systems
* Ability to handle complex incidents independently
* Analytical mindset and focus on continuous improvement

Key skills

* Physical security systems (Access Control, CCTV, IDS)
* Ticketing tools (ServiceNow preferred)
* Incident management (prioritization, SLAs, escalation)
* Technical documentation (runbooks, KB articles, reports)
* English and Spanish required

What we offer

* Opportunity to work in a global, high-impact security program
* Exposure to enterprise-level technologies
* International and collaborative environment
* Strong career growth and conversion to permanent role
* Development in Security & Resilience Operations

What will make you stand out

* Hands-on incident resolution experience
* Strong documentation skills
* Continuous improvement mindset
* Ability to work under pressure

Let us learn about you! Apply today