Service Specialist

Descripción del puesto:

Your responsibilities

* Monitor status for all deliveries to ensure on-time execution.

* Identify potential issues and implement solutions to maintain Customer service expectations

* Proactively communicate to internal and external stakeholders regarding load status and resolution action plans

* Identify repeatable issues related to any part of transport operation and develop solutions to resolve

* Work closely with Supply Chain teams to continuously improve processes and service

Our requirements

* Fluent English - written and spoken - German or French would be an advantage

* Strong service orientation and very good communication skills

* Openness ability to build relationships with internal and external partners

* Good communication skills

* Computer literacy

* MS Office literacy

* Problems solving capabilities

* Agility and resilience will be important when dealing with different challenges

What we offer

* Full-time employment contract with a rich benefits package

* Possibility of hybrid work (remote work and work in the office)

* An interesting job in an international, dynamically developing FMCG company

* Being part of ramping up a new transportation organization including insourcing from service providers and implementation of SAP TM

* High work standards and great atmosphere

* Opportunity to develop and improve your skills

If you are interested, please attach your CV in English.

Your responsibilities

* Monitor status for all deliveries to ensure on-time execution.

* Identify potential issues and implement solutions to maintain Customer service expectations

* Proactively communicate to internal and external stakeholders regarding load status and resolution action plans

* Identify repeatable issues related to any part of transport operation and develop solutions to resolve

* Work closely with Supply Chain teams to continuously improve processes and service

Our requirements

* Fluent English - written and spoken - German or French would be an advantage

* Strong service orientation and very good communication skills

* Openness ability to build relationships with internal and external partners

* Good communication skills

* Computer literacy

* MS Office literacy

* Problems solving capabilities

* Agility and resilience will be important when dealing with different challenges

What we offer

* Full-time employment contract with a rich benefits package

* Possibility of hybrid work (remote work and work in the office)

* An interesting job in an international, dynamically developing FMCG company

* Being part of ramping up a new transportation organization including insourcing from service providers and implementation of SAP TM

* High work standards and great atmosphere

* Opportunity to develop and improve your skills

If you are interested, please attach your CV in English.

Warszawa, PL