New Business Account Manager

Descripción del puesto:

Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusive has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.

PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

THE ROLE
We are looking for a New Business Account Manager to help grow Luxclusif's client portfolio and improve how we launch new partnerships.
This is an individual-contributor role covering the full new business lifecycle: identifying prospects, conducting outreach, qualifying opportunities, driving commercial negotiations, defining client operating models and coordinating onboarding through launch.
You will also help strengthen the team's ways of working by creating clear processes, documentation, guidelines and tools.

WHAT YOU'LL DO

* Research and identify prospective clients, markets and partnership opportunities.
* Conduct targeted outreach and build a strong pipeline of qualified leads.
* Lead discovery conversations and assess opportunities based on commercial potential, strategic fit and operational feasibility.
* Prepare proposals and business cases, and drive commercial negotiations through to agreement.
* Translate client needs into clear, scalable and commercially sustainable operating models.
* Coordinate new client onboarding across Commercial, Operations, Logistics, Technology, Product, Finance and Legal.
* Track milestones, risks, decisions and actions through testing and launch.
* Create playbooks, templates, guidelines and processes to improve how the New Business team operates.
* Develop new business models in response to emerging market opportunities.

WHO YOU ARE

* At least 2 years of experience in B2B new business, business development, partnerships or client solutions.
* Experienced in prospecting, outreach, qualification, pipeline management and commercial negotiations.
* Able to combine commercial thinking with strong operational execution.
* Comfortable leading complex cross-functional work without formal authority.
* Structured, analytical, proactive and hands-on.
* A clear and confident communicator in English.
* Experience in luxury, fashion, resale, marketplaces or e-commerce is a plus.
* French or German is a plus.

REWARDS & BENEFITS

* Health insurance for the whole family and other well-being resources
* 25 Days of Annual Leave (above the statutory) and additional Caring Days (2 days per year)
* Boomerang: sabbatical program after 5 years service
* Training opportunities and free access to LinkedIn Learning
* Flexible benefits program
* Flexible working environment

EQUAL OPPORTUNITIES STATEMENT

* Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process.
We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER

* It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us