Client Advisor (6-months FTC) - RIMOWA - New Bond Street

Descripción del puesto:

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand's century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours!
Acting as a Brand Ambassador this role provides world class service by building and maintaining loyal clients to maximize profitable sales. Ensuring that housekeeping standards personal grooming is exemplary, and stock is handled correctly.
PROFILE We would like to speak to professionals who are passionate about service, lifestyle and travel destinations Passion for retail and sales A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience Pro-active and positive attitude Excellent personal presentation - a Rimowa Brand Ambassador Understanding of Retail KPIs A fluent level in English is essential and additional languages are an advantage. PERSONAL QUALITIES Good team player and ability to work on own with high levels of motivation A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience Excellent personal presentation A passion for customer service and sales floor focused Excellent at working and delivering against deadlines and the ability to work under pressure Proactive and positive in approach Able to communicate effectively with all internal and external customers Excellent communication skills both written and oral