Cluster Revenue Manager

Descripción del puesto:

Position Summary:
Reports to the Cluster Director of Revenue Management and supports development and implementation of revenue management strategies.
Maximize overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategy.
Out-perform direct competitors by winning market shares with rational and competitive pricing, distribution strategy backed by targeted marketing, and careful management hotel inventory to maximize topline revenue and yield high net profits.
Provide guidance and support sales and marketing initiatives that are targeted to meet the needs of the hotel.
Produce accurate revenue forecasts that help set hotel goals and outgrow the competition.

Position Responsibilities / Essential Functions:
1. Collaborate with the Director of Revenue to support the development of transient and group inventory restrictions, as well as pricing strategies, with the aim of increasing market share and maximizing revenue for the hotel.
2. Implement hotel sales strategy and pricing recommendations across all channels, Hyatt revenue systems and market segments.
3. Analyze results of strategies and tactics deployed on a monthly basis. Provide all communication necessary to hotel teams, regional teams and ownership groups.
4. Responsible for executing Hyatt corporate revenue management initiatives, and maintaining Hyatt revenue management standards.
5. Manage the relationship with major OTA market managers to ensure that the hotel is maximizing revenue and marketing exposure from each of our top partners.
6. Support the revenue forecasting & budgeting process for the hotels to ensure that the accuracy of each forecast falls within Hyatt standards.
7. Contribute to the development and implementation of group pricing guidelines and pricing strategies for business/leisure travel.
8. Conduct daily business review meetings with the sales team
9. Prepare, facilitate and lead weekly strategy meetings
10. Effectively manage and maintain Hyatt revenue management systems including Ideas, Reserve, Opera, Envision, RMT in accordance with Hyatt Revenue Management Standards.
11. Coordinate with the front office team to maximize revenue from the following programs: Front Desk Upsell & Sell out effectiveness.
12. Preparation of market data and analysis to improve hotel performance

Quantitative Dimensions:
1. Market share as measured on the STAR report
2. Revenue performance as measured against the annual budget
3. Revenue Management Scorecard

Education, Certification & Licenses:
· High School Diploma or equivalent required
· Bachelor's Degree preferred
Experience:
· Minimum of 1-2 years experience preferred as Assistant Manager of Revenue or Revenue Analyst position.
· Minimum of 3 years experience preferred with Excel and related data management systems
Computer Skills:
· Technically skilled in managing all systems related to Revenue Management. These include but are not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey and Cognos or another form of business intelligence tool
· Intermediate or Expert skill level in the use of the Microsoft Office suite of applications such as Excel, Word, Access, Powerpoint and Outlook

Work Conditions, Physical and Sensory Requirements:
· Most work tasks are performed indoors. Temperature is controlled by building environmental systems
· Must be able to it at a desk for up to 6 hours per day Walking and standing are required for the remainder of the work day
· Must be able to lift up to 20 pounds on an occasional basis
· Requires grasping, writing, standing, sitting, walking, listening and hearing ability and visual acuity.
· Requires manual dexterity to use and operate all necessary equipment
· Must have finger dexterity to be able to operate office equipment such as computers, printers, 10 key adding machines, telephones and other office equipment as needed
Additional Information:
· Requires understanding and analysis of financial statements
· Ability to develop and deliver training materials
· Ability to develop and deliver effective presentations
· Ability to manage group and interpersonal conflict situations effectively