Retail Operations Executive

Descripción del puesto:

The Opportunity

We are looking for a structured, solution-driven and hands-on Retail Operations Executive to join our team in Stockholm. This is a temporary replacement position for approximately 6 months, with an initial start date as soon as possible, and the possibility of extension.
In this role, you will play a key role in ensuring operational excellence across all retail environments in the Nordic region, acting as a central link between store teams and cross-functional partners.

What you'll get to do

Operational Excellence & Process Improvement
* Drive operational excellence across all stores by ensuring consistent and efficient execution of retail processes and routines
* Continuously review and improve operational workflows, systems and tools
* Identify inefficiencies and proactively implement solutions
Store Support & Retail Operations
* Act as a key point of contact for store teams, providing structured and solution-oriented operational support
* Support store openings, refurbishments and retail initiatives
* Ensure store teams have the right tools, materials and operational setup
Store Systems, Tools & Access Management
* Own and support all store-related systems, ensuring stability, usability and adherence to best practices
* Act as first point of contact for system-related issues, ensuring timely resolution
* Coordinate onboarding and offboarding processes including access rights, systems, tools and equipment
Order, Inventory & Product Flow Management
* Oversee order flows and product movements across stores, including deliveries, transfers and returns
* Monitor stock availability and product coverage in stores
* Analyse store-level stock and sell-through data to identify risks and inefficiencies
Launches, Activations & Retail Readiness
* Coordinate and ensure operational readiness for product launches, campaigns and retail activations
* Ensure that the right products, quantities and materials are available in stores ahead of key commercial moments
Data, Reporting & Cross-Functional Collaboration
* Analyse operational and store-related data to identify trends, inefficiencies and improvement areas
* Provide insights and recommendations to support decision-making
* Build strong relationships with stakeholders across Retail, Commercial, Marketing, Finance, IT and Supply

We'd love to meet you if you have

* Proven experience in a retail environment or 2-3 years of experience in retail operations
* Strong understanding of store operations, stock management and retail processes
* Strong familiarity with retail systems, including troubleshooting and system optimization
* Analytical mindset with the ability to translate data into actionable insights
* Structured and detail-oriented with the ability to manage multiple priorities
* Proactive and self-driven approach with a strong sense of ownership
* Strong communication and relationship-building skills
* Fluency in English (other Nordic languages are a plus)
* Strong proficiency in Microsoft Office, particularly Excel
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us

* An entrepreneurial, creative and welcoming work culture
* A range of learning and development opportunities
* An international company with plenty of opportunities to grow
* A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Req ID: 31207