Relationship Management - Retail Banking

Descripción del puesto:

About the business area

Our Wealth and Personal Banking business helps customers take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

Who you are

We're looking for people who love building meaningful connections. You don't need to know everything about finance - we're here to teach you. But if you're a natural listener, a people person, and someone who goes the extra mile to help others, you'll fit right in.

* A strong communicator: You explain things clearly, listen actively, and know how to connect with different people.

* A natural collaborator: You work well with others and enjoy solving problems together.

* A relationship builder: You're great at getting to know people and building trust.

* A self-starter: You spot challenges before they become problems and take ownership to fix them.

* Emotionally intelligent: You think about how your words and actions affect others.

* Positive under pressure: You stay calm when it counts and bring energy and optimism to the table.

What you'll do

Our internship gives you the grounding you need for a thriving career as a Relationship Manager when you graduate. You'll gain a comprehensive insight into our Wealth and Personal Banking function as you work with various Head Office teams in our wealth management, personal banking, and insurance businesses, including the Chief Operating Office, Digital Transformation, and Product Development and Strategy. You'll begin to develop the knowledge required to succeed as a Relationship Manager, where you'll work closely with these different areas of our business to meet the needs of your clients.

Here's a taste of what you'll get involved in:

* Work with our teams to understand how they support our customers with everything from everyday banking to long-term financial planning.

* Gain an understanding of our product suite - from current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management.

* Gain exposure to our digital tools and understand how we track conversations, manage relationships, and uncover new opportunities.

* Understand how different laws and regulations affect our international clients - and how we get it right every time.

What you'll learn

We'll kick things off with a week of structured training to get you up to speed. From there, you'll have a mix of hands-on learning, mentoring, and skills coaching to help you thrive.

You'll build skills in:

* Technical know-how: Learn how different products work and how to use them to help clients.

* Relationship building: A skill that'll set you up for success.

* Sales and negotiation: Understand how to match clients with products and present ideas with confidence.

By the end of your internship, you'll know exactly what a career in Relationship Management in this area of the bank looks like - and where you could take it.

Eligibility criteria

* Available to work full time for 10 weeks commencing June 2026

* Obtained, or expected to achieve, a GPA of at least 4.0 / 5.0 or 3.2 / 4.0 (as appears on your official university transcript or degree certificate), or overseas equivalent to this

* Expected to graduate between November 2026 and July 2027

* Fluent in English, knowledge of Mandarin/Cantonese would be an advantage

* Legally permitted to work in Hong Kong

Closing date

Friday, 23 January 2026 23:59 (UK time)