Service Center Intern

Descripción del puesto:

What You Will Do

* Quickly learn brand new technology and be able to provide transactional support and first level of IT technical support and customer service to all Koch companies
* Facilitate learning and change management processes by guiding our consumers through these new tools and technologies
* Provide exceptional consumer experience while resolving customer questions and troubleshooting issues
* Responsible for incoming IT cases and Knowledge Management tools.
* Collaborate with other KGS business units & third-party providers (vendors) to research and solve more complex or technical cases
* Comply 100% with all laws and regulations

Who You Are (Basic Qualifications)

* Current college student available at least 3 days per week for a minimum 6-month internship.
* Fluent spoken Japanese and basic written Japanese skills.
* Experience using MS Office (Outlook, Word, Excel)
* Comfortable communicating with all levels of an organization
* Experience researching, troubleshooting and resolving consumer inquiries
* Strong collaboration skills and team player with a high sense of accountability

What Will Put You Ahead

* Basic command of written and spoken English preferred
* Familiarity with automation tools such as Power Apps, Power Automate, Python, etc.
* Current college senior student.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

Koch Industries creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs 120,000+ employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results