Food & Beverage: Operations & Administrative Intern

Descripción del puesto:

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

We are looking for a motivated and enthusiastic Food & Beverage Operations & Administrative Intern to join the team at SLS Barcelona. Reporting directly to the Food & Beverage Management team, this role offers a unique opportunity to gain hands-on experience across all F&B outlets while developing a strong understanding of the administrative and commercial aspects of hotel operations.
This position is ideal for someone looking to build a well-rounded career in Food & Beverage by combining operational exposure with administrative responsibilities. More specifically:

Administrative & Management Support
* Provide administrative support to the Food & Beverage leadership team in their day-to-day activities.
* Assist in preparing daily, weekly, and monthly operational reports.
* Help maintain and update menus, product information, pricing, and POS systems.
* Assist with departmental documentation, procedures, and internal communications.
* Support the preparation of presentations and business reviews for management meetings.
Scheduling & Workforce Planning
* Support managers in the preparation and maintenance of team schedules and staffing plans.
* Ensure scheduling information is accurately updated and communicated.

Operational Exposure & Outlet Support:
* Gain practical experience across several Food & Beverage outlets, supporting daily operations and service delivery.
* Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.
* Approach guests and collect information needed to assist with seat arrangements.
* Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
* To serve food and beverage orders according to recipes and service standards.
* To be knowledgeable about products available.
* Work with the rest of the team in keeping things running smoothly and tidily, for both table and bar service.
* Support the implementation of brand standards and service excellence initiatives.

Qualifications

* You´re studying a bachelor´s/master´s degree in hospitality or a related field.
* You have the possibility to sign an agreement with your school for a period of preferably 6 months.
* Education: Degree in Hospitality, Restaurant Management, or a related field.
* Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus.
* Communication: Excellent verbal and written communication skills in both Spanish and English.
* Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail.
* Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona.
* Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently.

Additional Information

What's in it for you...
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity