Commerce Operations Associate Intern, New York City, Summer 2026

Descripción del puesto:

Job Summary:

About the Role & Program

This internship role will help manage the critical pricing and commercial initiatives across Disney's suite of streaming services across Disney+, Hulu and ESPN DTC. The role will support the Commerce Operations team, which enables the sale of subscriptions across the streamers and other commerce-related initiatives, as well as Promo & Partner Operations to launch discounted promotions and third-party partnerships globally. These initiatives require the creation and management of commerce artifacts and supporting documentation that enable smooth execution and minimize risk.
The ideal candidate is a highly organized self-starter with strong communication skills, excellent attention to detail and accuracy, and an eagerness to learn how large-scale commerce operations are executed in a global streaming environment.

What You Will Do

* Assist with creation and maintenance of commerce artifacts, including offers, campaigns, cohorts, and SKUs
* Support copy management across the Disney+ purchase experience using internal tools
* Help manage documentation processes such as runbooks, briefs, and process documents
* Provide operational readiness support during major launches, including commerce initiatives, product rollouts and promotions
* Partner cross-functionally with Product, Marketing, Customer Service, Finance, and regional teams to ensure smooth execution of commerce and partner operations projects
* Contribute to process improvements and accuracy of documentation to reduce bottlenecks and support timely delivery of initiatives

Learning Opportunities:
* Hands-on experience with large-scale commerce operations across Disney's suite of streaming services (Disney+, Hulu and ESPN DTC)
* Exposure to product expansion and high-profile launch initiatives across global markets
* Development of skills in creating and managing commerce artifacts and supporting documentation
* Experience with operational workflows in a global streaming environment
* Strengthening of written and verbal communication skills, including exposure to mid-to-senior level management

Required Qualifications & Skills

* Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace
* Strong organizational skills and attention to detail
* Excellent written and verbal communication skills
* Ability to manage multiple tasks and projects simultaneously
* Interest in business operations, commerce, partnerships, within digital subscription businesses or streaming/media industries
* Demonstrated ability to work both independently and collaboratively in a team environment
* Excellent project management, organizational, and communications skills

Preferred Qualifications & Skills

* Design skills in PowerPoint, Google Slides, and Canva
* Familiarity in AI and/or an interest in learning about adapting AI processes into the workplace

Education

Currently enrolled as a junior or senior pursuing a bachelor's degree in Business Administration, Operations Management, Communications or a related discipline.

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all the requirements below:

* Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Internship
* Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
* Be at least 18 years of age

Additional Information

* The approximate dates of this position are May/June 2026 through August/September 2026
* Able to provide/have reliable transportation to/from work
* Fully available from Monday-Friday for the duration of the position, 40 hours per week
The pay rate for this internship in New York is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits