Commercial Training Intern

Descripción del puesto:

Let's introduce ourselves

The Volvo Learning & Development Team:
The team based at the Volvo Car USA headquarters in Mahwah, New Jersey, is responsible for driving a consistent, robust, and engaging learning journey for Volvo retailer employees. Learning is a constantly evolving support tool to ensure professional growth to deliver an exceptional customer experience for every customer, every time, throughout vehicle ownership. In collaboration with Global colleagues the team collaborates on training course material to be consumed through an omni-channel approach, not limited to, web based learning, virtual in-person learning and in-person learning.

What you'll do

What We Are Looking For:
We are seeking a self-motivated team member to support the USA and Canada Learning & Development team by efficiently managing projects and adapting in a fast-paced environment. You will gain experience in automotive training methods while overseeing daily operations of the Thrive Learning Experience Platform (LXP), assisting users, implementing platform activities, and ensuring business requirements are met for ongoing learning. This role also involves collaborating with local and global Volvo stakeholders to help launch training initiatives crucial to Volvo's transition to a fully electric car brand and future products.
Key Responsibilities
· Participate in all phases of training, including concept, planning, design, and implementation, with support for EX60 launch.
· Provide daily support for the LXP in Commercial Sales training.
· Assist in the management of Thrive events, communications, registration, and attendance tracking.
· Maintain learning pathways, tagging structure, ad-hoc requests, data, and troubleshooting.
· Deploy rewards and recognition for training completion across commercial roles.
· Engage with stakeholders through various communication channels.

What you'll bring

What you will bring to Volvo:
· Proficient in Microsoft Office Suite, Adobe Acrobat and email campaign builder is a plus
· Energetic and professional, with a strong team mindset and excellent communication skills for delivering key messages
· Consistently seeks solutions through critical thinking and aligns goals with organizational objectives
· Analytical and detail-oriented, capable of spotting anomalies and improving training quality and consistency
· Effective at partnering with cross-functional teams locally and globally to implement goals
· Confident and committed to executing tasks through project planning and attention to detail
· Quick adaptation to fast-paced environments
SALARY & BENEFITS:
The hourly compensation for this internship is $22.00 per hour. The rate of pay offered is based on factors such as a candidate's relevant skills, experience, education, and overall alignment with organizational needs. Interns may also have access to a variety of Volvo resources designed to support early-career development, including professional development opportunities, employee wellness programs, and exposure to teams across the organization. A comprehensive overview of benefits and compensation programs applicable to internship roles will be provided during the recruitment process
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