Data Analyst (6-month internship)

Descripción del puesto:

The Data team owns and evolves the data platform that powers critical product features and enables every department to make smarter, faster decisions with confidence.

What makes our team unique is our central role at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As a 6-month Data Analyst Intern, one of your key responsibilities will be to answer strategic business questions related to churn, upsell opportunities, and feature adoption, enabling teams to move faster with reliable, actionable data. You will also contribute to impactful cross-functional projects, including the development of an AI-powered initiative that allows teams to build and run their own SQL queries autonomously. In addition, you will support the onboarding of teams onto a new BI tool, helping shape the future of self-service analytics across the company.

Within 1 month, you will:

* Discover 360Learning, its platform, teams, and culture
* Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working
* Understand our self-service strategy and current challenges around data requests

Within 3 months, you will:

* Answer high-impact business questions around churn, upsell, and feature adoption
* Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption
* Accompany teams in becoming more autonomous on Looker
* Design an AI-powered initiative enabling teams to build and run their own Snowflake queries autonomously

Within 6 months, you will:

* Support the onboarding of people onto our new BI tool as part of the transition away from Amplitude
* Scale and iterate on the AI/self-service initiative based on team feedback and adoption
* Be a go-to person for business questions to unblock teams to drive upsells or prevent churn

The Skill Set

* Strong knowledge of SQL, and basic knowledge of BI tools (Looker, Tableau etc.)
* Basic knowledge of GitHub
* Willingness to learn and explore our data stack (Snowflake, Looker, dbt)
* Interest in data modeling, data warehousing principles, and building reliable queries
* Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps
* Comfortable collaborating with many different teams, understanding their needs, and communicating technical concepts in a simple way
* Open to feedback and eager to learn from experienced analysts, engineers, and product teams
* Fluent English (US/UK) / B2 level or equivalent (FR)
* Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

What We Offer:

* Compensation and benefits: meal vouchers, remote work, transportation reimbursement (50%)
* Flexible organization: fully remote work possible in France, 35 hours / week
* DEI (Engagement for Diversity and Inclusion): six active employee resource groups (mental health, sustainability, ethnic diversity, parenthood, LGBTQIA2S+, women)
* Social responsibility: discover our CSR charter 👉 CSR Charter
* Structured Career Path: personalized onboarding, regular follow-up, and rapid skills development 👉 Employee Journey

Interview Process

* Phone Screen with our Talent Acquisition Manager
* Discovery Meeting with our Senior Data Manager
* Case study Meeting with our Senior Data Manager and our Senior Data Analyst
* Clarification Meeting with our Director of Technology and one of our Data Engineers
* Offer!
→ Get ready using our Knowledge Base: https://bit.ly/42H1ggC

Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners-all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you