Showroom & Client Experience Intern

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Présentation de l'entreprise - ALFIE

ALFIE is a luxury Parisian brand that embodies the essence of Effortless Femininity, blending luxury with simplicity in every piece. Founded in 2020 by Alice Fresnel and inspired by 90s minimalism, each collection celebrates a timeless, pared-back approach to style, where the lines between masculinity and femininity are delicately blurred.

Each design is crafted with a focus on longevity, refinement, and comfort, offering the modern woman elevated yet easy elegance. With French cosmopolitan spirit at its heart, ALFIE speaks to women who value quiet sophistication and understated allure, effortlessly balancing her strength and softness.

Description du poste

THE ROLE
This is a hands-on, client-facing role at the heart of ALFIE's direct-to-consumer operations. You will be the custodian of our showroom and a key point of contact for our most important customers. The role spans showroom management, client relations, and event logistics, offering a true 360° view of how a luxury fashion brand operates at the retail and wholesale interface.
KEY RESPONSIBILITIES
Showroom Management
* Maintain the showroom to the highest standard of presentation at all times, ensuring the space is clean, tidy and styled to reflect the ALFIE aesthetic
* Steam and care for inventory, ensuring all pieces are presentation-ready
* Manage the organisation and replenishment of the showroom floor and stock areas
* Coordinate appointment scheduling and prepare the space ahead of client visitsClient Relations & Sales
* Host sales appointments with existing clientele and new customers, delivering an elevated, personalised and brand-appropriate experience
* Support the growth of ALFIE's client base through relationship-building and intentional follow-up
* Manage and maintain our Tier 1A customer database with accuracy and discretion
* Contribute to CRM development, capturing client preferences, purchase history and contact informationEvents & Activations
* Assist with the logistics and execution of DTC activations including trunk shows, pop-up events and private shopping appointments
* Support the setup, running and breakdown of in-showroom events
* Liaise with clients and suppliers in the lead-up to events, ensuring seamless coordination

Profil recherché

REQUIREMENTS
Essential
* Previous experience in luxury fashion, in a retail, showroom or brand environment
* Bilingual in French and English, with excellent written and verbal communication skills in both languages.
* Impeccable personal presentation and a professional, mature demeanour
* A thorough understanding of the luxury fashion industry, its codes, its clients and its standards
* A proactive mindset and the ability to take initiative in a fast-paced, entrepreneurial environment
* Enthusiasm for being part of a small, growing team where every contribution is visible and valuedDesirable
* Experience in a luxury showroom or wholesale environment is a significant advantage
* Experience with CRM tools or client database management