(Summer Internship) Field Quality Analyst Intern (AI & System Integration)

Descripción del puesto:

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The role and team:
Field Quality Analyst (AI & Systems Integration)
We are seeking a forward-thinking intern to bridge the gap between Quality Assurance and Advanced Analytics. In this role, you will spearhead the digital transformation of our Quality Issue Management System (QIMS), migrating our robust CAPA (Corrective and Preventive Action) frameworks from Oracle PLM Quality Cloud to Jira. Beyond the migration, you will be instrumental in implementing AI-driven applications to analyze quality data, identifying patterns that allow us to move from reactive fixes to predictive preventive measures.

Department:
The position is part of Logitech's Consumer Quality within Global Quality Organization. The team focuses on Quality issue management and use of Quality tools in identifying problem causes and the subsequent actions and learnings
This role will collaborate with global teams including data, IT, AI Quality and Doc Sys to improve the quality issue management tools and data analysis.

Responsibilities:
As a Field Quality Analyst (AI and systems integration), you will be responsible for:
* Designing and managing the development of an AI-powered Quality Issue Management Systems platform that centralizes company wide Quality issues
* Collecting and analyzing relevant QI data across many sources to identify and integrate high-value features that enhance platform functionality
* Partnering with cross-functional leadership to capture business intelligence needs and translate them into detailed technical specifications.
* Leading the platform transition by collaborating with IT to build, configure, and optimize the QIMS environment within Jira Cloud, ensuring alignment with global quality standards.
* Executing rigorous testing and UAT (User Acceptance Testing) protocols to qualify the Jira project, working directly with IT developers to resolve technical bottlenecks.
* Implementing AI/Machine Learning integrations to mine historical QIMS data, enabling rapid, automated "Lessons Learned" retrieval to prevent the recurrence of known issues.
* Building a CQ library platform to house CQ Issues, CAPA, CIP projects and leveraging AI in notebookLM.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will:
* Regular collaboration with a dedicated mentor to refine strategies and assess performance
* Working closely with data, IT, and AI teams to develop scalable analytical solutions
* Communication in English with global teams across different time zones
* Being on-site at the Logitech Hsinchu office

Key Qualifications:
For consideration, you must bring the following minimum skills and experiences to our team:
* Currently pursuing or recently completed a Bachelor's degree in any Engineering major
* Strong interest and knowledge in AI applications & tools, data analytics, dashboards and and data visualization
* Knowledge of machine learning concepts, large language models and automation tools
* An analytical mindset and ability to think critically about data and insights
* Self-motivated with the ability to work independently as well as collaboratively in a global team
* Strong communication skills in English
* Highly organized, commitment to meeting deadlines, able to prioritize effectively with strong time management skills and continuously learning new skills
Preferred Qualifications:
* Interest in consumer analytics, product quality, or customer experience improvement
* Interest in Quality data analytics and utilizing AI integration for enhanced data mining
* Willingness to extend the internship for up to 6 months when required by the department

Summer internship period: July 1, 2026 (Wed) ~ August 31, 2026 (Mon)

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Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible