Operations and Technical Project Manager (m/f/x) @ Carl Zeiss Extended Reality (XRX)

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Job Description

At ZEISS Extended Reality (XRX), a newly established global Strategic Business Unit in the scale-up phase, we are dedicated to innovation and excellence. Our goal is to deliver cutting-edge XR vision correction and optical systems to consumers around the world, ensuring we are the preferred partner in the XR market. We empower our customers and individuals with solutions that enhance productivity and change the way we work and live.

A cross-functional lead driving development of online eye measurement solutions (self-refraction and centration) to enable direct-to-consumer sales of vision correction for extended reality devices. This role combines optometry expertise, technical product development, and business acumen to launch robust, accurate, scalable online vision measurement services.
* Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline.
* Develop, maintain and own comprehensive program plans encompassing scope, timelines, milestones, risk management, and resource allocation.
* Ability to work independent and with limited guidance to solve highly complex problems
* Coordinate with engineering and manufacturing teams to align technical feasibility, production capability, global footprint, factory planning and quality assurance.
* Manage and drive global production improvement activities, incl. process optimization, failure analysis and lean management.
* Provide clear, structured reporting to internal and external stakeholders and executive management on program status, risks, and performance metrics.
* Identify and implement opportunities for continuous improvement in processes, tools, and cross-functional collaboration.
* Ability to clearly articulate and analyse specific technical and operational complex issues
* Train peers on own experience, share learnings and openness to bring the team forward
* Travel internationally as required (approximately 20-30% of the time) to coordinate with global production sites, suppliers, and customer teams.
* Support the adoption of digital and data-driven tools

Your profile
* Master's degree in Engineering, Operations Management, or a related technical field from a top-tier international university. Desirable certifications include Project Management credentials such as PMP, IPMA, PRINCE2, or equivalent.
* Professional experience within the consumer electronics or ophthalmic industry, ideally focused on New Product Introduction (NPI) initiatives, with over 2 years of technical expertise managing complex, fast-paced projects.
* Proven ability to deliver on strategic and operational goals within time-sensitive environments. Demonstrates a high degree of independent, structured work in dynamic settings.
* Strong analytical skills evidenced by previous projects, with expertise in resolving complex problems using personal experience, analytical tools, and advanced research methodologies to achieve optimal outcomes.
* Strong understanding of end-to-end operations processes including procurement, production planning, logistics, IT, and quality management.
* Exceptional communication and stakeholder management skills, capable of interfacing confidently with senior and executive levels. Maintains high resilience and a positive professional attitude under prolonged pressure.
* Demonstrated ability to conduct statistical analyses for data-driven decision-making and product validation. Experience with Lean, Six Sigma, or continuous improvement methodologies.
* Exposure to international environments and willingness to travel internationally to coordinate with production sites and partners in Asia and the US.

Rooted in the ZEISS culture, we prioritize collaboration, integrity, ambition, and an entrepreneurial growth mindset, all supported by a commitment to continuous learning. We foster an inclusive environment where diverse perspectives and performance are valued and important to our success. Our teams are encouraged to grow both personally and professionally. At XRX, we offer competitive compensation packages and benefits, and ample opportunities for professional development. Join us and be part of a team that champions innovation, collaboration, and excellence.

Your ZEISS Recruiting Team:Ronan McHugh