HR Administrator

Description du poste:

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

In this role, you will play a role in supporting HR operational processes for Bulgaria, including: Organisation Management, Worker Data Management, Benefits Registration and Collection, Global Mobility, Time Management, Leave of Absences and documentation management (Creating, distributing, archiving), ensuring compliance with policies and regulations.
Your meticulous attention to detail, strong organizational skills, and passion for HR will contribute to the success of our HR operations.

These are some of the key ingredients to the role:
* Regulatory Compliance & External Relations: Serve as the primary HR representative for local institutional interactions, including the NRA (National Revenue Agency), NSSI (National Social Security Institute), and the Labor Inspectorate, ensuring full adherence to Bulgarian labor laws and statutory reporting requirements.
* End-to-End HR Lifecycle Management: Manage the full employee lifecycle, including contracting, onboarding, and termination processes, while maintaining meticulous, confidential, and up-to-date personnel records (both physical and digital).
* HRIS Data & Payroll Coordination: Maintain high data integrity within the HRIS (Workday), acting as a liaison with the payroll team to ensure accurate processing of compensation, benefits enrollment, and leaves of absence.
* Cross-Functional Support & Employee Service: Provide exceptional customer service by addressing employee inquiries regarding HR policies and collaborating closely with internal stakeholders-such as Talent Acquisition and Contact Center agents-to ensure seamless task handovers and operational continuity.
* Process Improvement & Project Contribution: Take ownership of HR administrative projects and data quality checks, proactively identifying opportunities for process optimization and effectively communicating policies and facts to influence positive outcomes within the organization.

What will you bring to the table?

* Deep Regulatory Knowledge: Comprehensive understanding of Bulgarian labor laws, social security regulations, and statutory compliance requirements; demonstrated ability to apply these in a practical, day-to-day work environment.
* HRIS & Technical Proficiency: Proven experience managing data in modern HRIS platforms (e.g., Workday) alongside a high level of comfort with Google Workspace or Microsoft Office for data analysis and reporting.
* Operational Excellence: Strong background in HR operations, with a track record of balancing administrative accuracy with speed. You are naturally detail-oriented and prioritize data integrity in all personnel records.
* Communication & Influence: Excellent verbal and written command of both Bulgarian and English. You are capable of explaining complex HR policies to employees clearly and influencing stakeholders across different departments.
* Discretion & Problem Solving: Demonstrated ability to handle sensitive and confidential personal information with absolute integrity. You approach challenges with a solution-oriented mindset, proactively identifying roadblocks before they impact the team.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

* 🤝 Team Spirit! Join a collaborative culture with a hybrid work model
* Flex Your Time! Choose flexible working hours
* Tasty Perks! Receive a JET Pay allowance EUR 87 monthly
* ❤️ We Care! Premium Healthcare Insurance for Portal and Scoober staff
* Keep Moving! Multisport card available at preferential prices
* Level Up! Access to Bookboon online
* 🧘 Well-being Support! Access to an Employee Assistance Program (ICAS/Somenso)
* ️ More Time Off! 25 days annual leave plus 1 day birthday leave
* Special Days! Christmas Gift provided
* ️ Discounts! Access to a Benefit online app for discounts with multiple stores/brands

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

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