Sales Operations Specialist - Costa Rica

Description du poste:

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:
* Coordinate and initiate customer and employee master data changes for sales including processing of data.
* Support the implementation of organizational realignments for master data and administrative processes.
* Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
* Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
* Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:
* Experience in customer service, logistics or sales support
* Basic knowledge of sales systems and tools (including SAP and MS Excel)
* Solid communication and problem solving skills
* Ability to handle and resolve multiple queries, respond quickly and maintain composure

More about this role

What you need to know about this position:
* Construir y mantener dashboards e informes en herramientas como Power BI y Excel.
* Analizar información de ventas, inventarios y desempeño comercial para identificar tendencias y oportunidades.
* Consolidar y garantizar la integridad de la información.
* Brindar soporte al área de trade marketing con información clave, incluyendo la elaboración de presentaciones ejecutivas.
* Control, análisis y seguimiento de inventarios de los clientes
* Monitorear el rendimiento del negocio a través de indicadores claves (KPIs) y proyecciones de ventas.
* Acompañar el seguimiento de productos nuevos, innovaciones y su desempeño en el mercado.
* Dar seguimiento detallado de la colocación de exhibidores en cada mercado
* Monitorear los precios de nuestros productos vs principales competidores.

Job specific requirements:
* Carreras administrativas, estadísticas, y afines.
* Nivel de ingles avanzado.
* Manejo de herramientas como Excel, Power BI y Power Point avanzado.
* Manejo de herramientas como Nielsen, Kantar y Tableu es un plus.
* Mínimo dos años de experiencia en cargos de análisis de data dando soporte al área comercial.
* Excelentes habilidades de comunicación, tolerancia al cambio, y ética profesional.

No Relocation support available

Business Unit Summary

Wacam is Mondelēz International's Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.

Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.

Job Type

Regular

Sales Operations

Sales