Facilities Assistant

Description du poste:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Assistant - JLL

What this job involves:
As a Facilities Assistant at JLL, you'll serve as a vital support resource in maintaining smooth, efficient building operations that create exceptional workplace experiences for our clients and their employees. This hands-on role combines administrative coordination with operational support, ensuring that facility services are delivered seamlessly while maintaining high standards of safety, functionality, and customer service. You'll work closely with the facilities management team to support preventive maintenance programs, coordinate vendor activities, respond to service requests, and help maintain accurate records and documentation. This position offers an excellent opportunity to build foundational skills in facilities management while contributing directly to the operational excellence that defines JLL's industry-leading property services.

What your day-to-day will look like:

* Coordinate and track work orders through computerized maintenance management systems (CMMS), ensuring timely completion and proper documentation of all service requests and maintenance activities.
* Conduct routine building inspections and walkthroughs to identify maintenance needs, safety concerns, and opportunities for operational improvements, reporting findings to the facilities management team.
* Serve as a primary point of contact for building occupants, responding professionally to inquiries, service requests, and concerns while maintaining excellent customer service standards.
* Assist with vendor management activities including scheduling contractors, coordinating access and permits, verifying completion of work, and maintaining vendor documentation and compliance records.
* Support preventive maintenance programs by scheduling inspections, tracking completion of tasks, maintaining equipment logs, and ensuring regulatory compliance documentation is current and accessible.
* Maintain accurate facilities records and databases including asset inventories, equipment specifications, warranty information, service contracts, and operational procedures documentation.
* Perform basic administrative tasks such as processing invoices, preparing reports, coordinating meetings, ordering supplies, and supporting budget tracking activities as directed by facilities leadership.

Required Qualifications:
* High school diploma or equivalent, with demonstrated experience in facilities operations, building maintenance, property management, or related administrative support roles.
* Proficiency with computerized maintenance management systems (CMMS) or work order management software, along with strong computer skills including Microsoft Office Suite applications.
* Excellent customer service orientation with proven ability to communicate effectively with diverse audiences including building occupants, vendors, contractors, and management teams.
* Strong organizational skills with demonstrated ability to prioritize multiple tasks, manage competing deadlines, and maintain attention to detail in fast-paced operational environments.
* Basic understanding of building systems, maintenance procedures, and safety protocols including familiarity with OSHA guidelines and workplace safety requirements.
* Ability to work flexible hours including occasional evenings or weekends to support emergency response, special projects, or building events as operational needs require.
* Physical capability to conduct building inspections including walking extended distances, climbing stairs, and accessing mechanical spaces as needed to support facility operations.

Preferred Qualifications:

* Associate degree or technical certification in facilities management, building operations, property management, or related field demonstrating commitment to professional development.
* Previous experience in commercial real estate, corporate facilities, healthcare, education, or similar environments with understanding of integrated facilities services delivery models.
* Familiarity with sustainability practices and green building operations including energy management, waste reduction programs, and environmental compliance requirements.
* Basic technical knowledge of HVAC, electrical, plumbing, or life safety systems sufficient to communicate effectively with maintenance technicians and understand operational requirements.
* Experience with budgeting, financial tracking, or procurement processes supporting facilities operations and vendor management activities.
* Bilingual capabilities to support diverse occupant populations and enhance customer service delivery in multicultural workplace environments.
* Professional certification or active pursuit of credentials such as Certified Facilities Technician (CFT) or similar industry-recognized qualifications demonstrating career commitment.

Location:

Onsite

Location:
On-site -Quito,ECU

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección - puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL