IT Market Lead - Southern Europe

Description du poste:

The IT Market Lead is responsible for coordinating all IT business solutions, services, applications and projects in the Maison, ensuring alignment, user adoption and business value with the IT EMEA strategy. The role is in direct contact with the end users, developing a strong partnership with the business and has a large breadth of responsibility, ranging from daily business application support to full project management including user adoption of applications.
The role is responsible for coordinating back office topics with SAP expertise (including supply chain and/or finance functional domains) in the entities in scope for project, support, maintenance, etc. activities, liaising with the T&O team to ensure local infrastructure, cybersecurity, data and internal controlling compliance with central and regional guidelines.
The role is responsible for managing projects including implementation of central / regional solutions as well as local tools when needed, managing external vendor performance and escalations.
Education : Degree in IT (Information Management / Systems / Technology / Computer Science) Industry qualifications related to business applications, project management (such as ITIL) Languages : Fluent in English French recommended Professional experience & skills : Minimum 7 years related business solution management experience required Proven experience in back-office processes based on SAP S/4 SD/MM & FiCo Highly organized individual who is able to work with limited direction Team player Must be able to set and adjust priorities independently High level of attention to detail and accuracy Solid interpersonal and communication skills Must be customer service focused and demonstrate a sense of urgency to ensure that all projects and issues are resolved promptly and courteously. Must be able to work with all levels of the organization and must be able to adapt to various work styles. Ability to make timely and effective decisions is crucial