Client Advisor Barcelona

Description du poste:

Sales Performance
* Lead individual sales and achieve performance target and KPI
* Engage in upselling, cross selling and multiple selling for all product categories
Client Management
* Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
* Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client
Store Operations
* Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
Store Management
* Support in maintain the inventory accuracy by properly receive display and store merchandise according to company guidelines
2-5 years' experience in Fashion/Luxury Sale Bachelor's Degree or equivalent is preferred Manages own image standards on a high level Strong selling and communication skills are necessary Excellent relationships skills Organization, professionalism, self-confidence Strong customer service skills Computer skills and Retail management system knowledge Goal oriented approach, multitasking Strong knowledge and/or interest for Fashion/Luxury Industry Fluent English