Bottega Veneta Fixed-Term Client Advisor May to October Ibiza

Description du poste:

Descripción de la compañía - BOTTEGA VENETA

INSPIRING INDIVIDUALITY WITH INNOVATIVE CRAFT SINCE 1966, CREATIVITY LIES AT THE HEART OF BOTTEGA VENETA.
BORN IN VICENZA, THE HOUSE IS ROOTED IN ITALIAN CULTURE YET MAINTAINS A GLOBAL OUTLOOK.
AN INCLUSIVE BRAND WITH EXCLUSIVE PRODUCTS, BOTTEGA VENETA IS AS MUCH OF A FEELING AS IT IS AN AESTHETIC.

Descripción del puesto

We are currently seeking a Fixed-term Client Advisor from May to October who will report to the Store Manager as part of our dynamic team in Ibiza.

How you will contribute

* Finalize sales targets achievements in line with company strategy
* Use effective selling techniques to maximize the business potential of the stores
* Contribute to build team working sharing information and best practices
* Collect and update customer information to ensure an efficient use of CRM and Client Book
* Uphold respect of the company standards and procedures
* Keep stock info updated and follow store-to- store transfer request procedures
* Cultivate customer relationships
* Deliver excellence in customer service in alignment with the company standards
* Performs with energy and passion
* Is proactive and flexible, gives useful ideas for everyday activities.
* Efficiently manages time to accomplish the tasks assigned
* Is goals oriented, improves KPIs and effectively closes sales
* Represents Bottega Veneta Brand image
* Understands luxury, the collections and fashion trends
* Is knowledgeable and curious to discover something new on several topics (art, photography, cultural events…)
* Has an informal, genuine and conversational approach
* Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
* Is connected and able to build and maintain a diversified client portfolio
* Embraces the clienteling culture of building strong and long-term relationship with clients
* Is able to understand what clients like and want
* Curates the collection with a personalized approach
* Works on silhouettes, brings alternative items to get clients to discover more about the collection
* With the creative vision in mind, confidently advices clients as to how they can style the pieces
* Is able to provide more solutions to clients in terms of sales channel offered, embracing new technologies
* Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
* Knows and applies company policies, procedures and guidelines
* Keeps the stock tidy, knows and monitors stock deliveries and availabilities
* Communicates in a timely manner out-of-stock merchandise and any other useful informationWho you are

* Excellent customer and service attitude and high flexibility to adapt to several types of customers
* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
* Commercial results orientation
* Good team player
* Multitasking, flexible
* Capacity to work in a fast moving, dynamic and stressing environment
* Embraces the Brand and openly expresses being mindful of brand aesthetic and vision
* A good understanding of fashion, art and luxury
* Pays attention to details and strives to meet quality luxury standards
* Solution orientated
* Is open to feedback
* Has a learning attitude, is personally committed to continuously improving performance
* Fluent in Spanish and English