Strategic Account Manager - Business Applications

Description du poste:

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP is seeking to add a Strategic Account Manager to our Enterprise Sales Organization to focus on growing our comprehensive suite of business application consulting services. The Strategic Account Manager is responsible for developing technology consulting accounts through the cultivation of client relationships, identification of cross-selling opportunities, and conversion of single-service engagements into comprehensive partnerships. This position requires presenting RSM's full suite of solutions to senior leadership, coordinating expertise in digital transformation, and optimizing account value. Additionally, the Strategic Account Manager will concentrate on expanding the business applications client base by sourcing new opportunities, strengthening relationships with existing clients in this sector, and promoting adoption of RSM's business application services as integral components of broader digital strategies.

Success in this role requires building deep, multi-threaded relationships across the C-suite, positioning the firm as a primary partner for integrated technology and business transformation. By leveraging strong industry and technology expertise, the role identifies high-value opportunities and aligns client business challenges with innovative solutions across cloud, data and analytics, AI, infrastructure, and managed services.

The position also plays a critical role in orchestrating cross-functional teams to design, sell, and deliver complex, multi-service solutions, while maintaining a strong pipeline and accurate forecasting. Equally important is ownership of overall account health-ensuring client satisfaction, mitigating risks, driving successful renewals, and delivering measurable business outcomes that reinforce long-term partnerships and client advocacy.

Responsibilities:

* Identify, target and sell RSM solutions to current RSM clients as well as prospective clients. These duties include responsibility for executing the sales plan and process, including coordination of all necessary resources to best position the firm to secure the business. 

* Implement team strategy for driving revenues with existing client accounts. Work with Partners, Directors and other client servers to prioritize existing firm clients and create client expansion account plans to include cross-selling of opportunities outside of the service line where appropriate. 

* Achieve stated growth goals (both client expansion as well as net revenue retention) through demonstrated mastery of service offerings, account plan execution, quarterly business reviews, relation map strategy, and sales process best practices implementation. 

* Work closely with local and national marketing resources to develop effective, targeted go-to-market plans for RSM clients as well as prospective clients within targeted markets and/or industries. 

* Develop and maintain a pipeline of client and/or new client opportunities that meets the Enterprise Sales Organization's stated pipeline requirements. 

* Work closely with the Enterprise Sales Organization management to provide ongoing, required administrative reporting within the firm CRM, essential administrative requirements of the role, and active participation in team and/or firm meetings/calls/events 

 

Required Qualifications:

* Bachelor's degree required 

* Minimum 5 years of professional services sales and/or account management selling experience

* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) 

* CRM experience for sales and/or account management application and requirements 

* Formal sales process training (consultative selling, solution-based selling, complex sales or related consultative selling approaches) 

* Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers. Leadership in this role is largely based on influence and subject matter expertise rather than formal leadership roles or reporting lines 

 

Preferred Qualifications:  

* Experience within a consulting firm/accounting firm environment  

* 7+ years of account management, technology consulting account leadership, or strategic advisory sales experience in management consulting, systems integration, professional services, or technology-enabled business transformation.

* Experience selling Cloud-Native software solutions (ie, NetSuite, Salesforce)

* Experience selling One Microsoft solutions

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $102,800 - $176,000

Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance