Accounts Receivable Analyst

Description du poste:

Accounts Receivable Analyst (Order to Cash - L&S)

Ciudad de México | Modelo híbrido
Maersk
At Maersk, we are looking for an Accounts Receivable Analyst to join our Order to Cash (OTC) organization within Logistics & Services (L&S) in Mexico City. This role is ideal for finance professionals who want to grow their careers in a global company that is transforming logistics and supply chain management through integrated, customer-centric solutions.
The Accounts Receivable Analyst plays a key role in ensuring healthy cash flow, strong customer experience, and robust financial control, while supporting scalable and standardized OTC operations across the region.

Key Responsibilities

* Execute end-to-end Accounts Receivable activities within the OTC cycle, in line with global SOPs and internal controls.
* Perform accurate and timely cash application in coordination with Cash Application teams.
* Manage collections activities for an assigned customer portfolio, including proactive follow-up based on aging, due dates, and agreed credit terms.
* Serve as a primary OTC contact for strategic and high-value customers, maintaining professional engagement aligned with Maersk's Customer Experience principles.
* Drive dispute management by investigating invoice discrepancies, coordinating resolution with Customer Service, Sales, FinOps, and Operations, and ensuring timely closure.
* Prepare and maintain Statements of Account (SOA) and support customer reconciliations.
* Perform detailed account reconciliations, balance validation, and aging analysis.
* Analyze and manage high volumes of transactional and financial data, identifying risks, trends, and root causes impacting DSO and overdue exposure.
* Prepare AR performance insights, reporting on overdue balances, dispute pipelines, and collection effectiveness for AR leadership.
* Collaborate closely with Credit, FinOps, Customer Service, Sales, Order Management, and Cash Application teams to drive coordinated outcomes.
* Identify and support process improvement, standardization, and automation initiatives aligned with Maersk's global OTC transformation.
* Ensure compliance with accounting policies, internal controls, audit requirements, and governance standards.

Requirements

Education

* Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Experience

* Proven experience in Accounts Receivable, Credit & Collections, or Order to Cash operations.
* Hands-on experience with cash application, reconciliations, dispute handling, and customer account analysis.
* Exposure to managing complex or strategic customer portfolios within a B2B environment is an advantage.

Skills

* Strong analytical and problem-solving mindset with high attention to detail.
* Demonstrated ability to manage high volumes of data and transactions in a fast-paced, operational environment.
* Ability to confidently engage with senior customer stakeholders, balancing collection objectives with customer experience.
* Advanced Excel skills; experience with large datasets and reporting.
* Experience working with ERP systems (SAP preferred).
* Strong organizational skills with the ability to prioritize workload and meet deadlines.
* Effective communication and stakeholder management skills across functions and geographies.

Languages

* Advanced English proficiency (B2 or higher).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com