Sales Support Specialist

Description du poste:

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Sales Support Specialist acts as an extension of the sales team, with the primary objective of managing customer requirements related to existing and potential opportunities, on behalf of the Account Manager.

Key responsibilities

Salesforce Support: Management of regulatory self-service, quotations, and sample requests; follow-up and feedback; and support to the Account Manager in opportunity creation.
Coverage during travel or absences; commercial representation in cross-functional internal meetings; coordination of meetings and validation of won/lost projects.
Customer forecasting to demand planners; interaction with GIO teams; commercial contact for inquiries and NPI support; and support to MDM, ensuring data integrity.
Creation of new customers in collaboration with Customer Care and management of changes in information that impact the commercial team and/or customers.

Qualifications and skills

University degree in Business Administration or a related field.
Minimum of 3 years of in Sales support, supply Chain, R&D, customer care (preferred), and knowledge of the food and beverage industry (pharma and supplements desirable).
Portuguese (Intermediate) and English (desirable)