Banquet Manager | Crowne Plaza Kathmandu Pulchowk

Description du poste:

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.
We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one ensuring every celebration, meeting, and event leaves a lasting impression? We're searching for a Banquet Manager to lead our banquet operations and deliver outstanding service experiences across conferences, weddings, social events, and corporate functions at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Managing the daily banquet operations to ensure smooth and efficient execution of meetings, conferences, weddings, and special events
● Supervising and motivating banquet colleagues to deliver exceptional service standards and memorable guest experiences
● Coordinating closely with Culinary, Stewarding, Sales, and Front Office teams to ensure seamless planning and operational execution of events
● Meeting with clients and event organizers to understand requirements, manage expectations, and ensure successful event delivery
● Monitoring banquet setup, service flow, staffing, and presentation standards to maintain operational excellence
● Assisting with scheduling, inventory management, budgeting, and cost control initiatives to support departmental performance
● Handling guest feedback, operational challenges, and service recovery situations professionally and promptly
● Ensuring compliance with hygiene, safety, responsible alcohol service, and workplace standards as required by local regulations
What We need from you:
● Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, or related field preferred
● Minimum 5-7 years of Food & Beverage or Banquet operations experience within a hotel environment, including managerial or supervisory experience preferred
● Strong knowledge of banquet operations, event planning, and service standards
● Excellent communication, leadership, organizational, and guest service skills
● Ability to manage multiple events and operational priorities in a fast-paced hospitality environment
● Familiarity with banquet event orders (BEOs), hotel systems, and operational reporting preferred
● Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family

Profil requis du candidat:

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.
We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one ensuring every celebration, meeting, and event leaves a lasting impression? We're searching for a Banquet Manager to lead our banquet operations and deliver outstanding service experiences across conferences, weddings, social events, and corporate functions at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Managing the daily banquet operations to ensure smooth and efficient execution of meetings, conferences, weddings, and special events
● Supervising and motivating banquet colleagues to deliver exceptional service standards and memorable guest experiences
● Coordinating closely with Culinary, Stewarding, Sales, and Front Office teams to ensure seamless planning and operational execution of events
● Meeting with clients and event organizers to understand requirements, manage expectations, and ensure successful event delivery
● Monitoring banquet setup, service flow, staffing, and presentation standards to maintain operational excellence
● Assisting with scheduling, inventory management, budgeting, and cost control initiatives to support departmental performance
● Handling guest feedback, operational challenges, and service recovery situations professionally and promptly
● Ensuring compliance with hygiene, safety, responsible alcohol service, and workplace standards as required by local regulations
What We need from you:
● Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, or related field preferred
● Minimum 5-7 years of Food & Beverage or Banquet operations experience within a hotel environment, including managerial or supervisory experience preferred
● Strong knowledge of banquet operations, event planning, and service standards
● Excellent communication, leadership, organizational, and guest service skills
● Ability to manage multiple events and operational priorities in a fast-paced hospitality environment
● Familiarity with banquet event orders (BEOs), hotel systems, and operational reporting preferred
● Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family